Scheduler

Scheduler

Taunton - Prockters Farm

£19,780.08 - £20,314.67

Permanent, 37.5 hours per week

Now is an exciting time to join Liverty, the largest housing association in the South West.

We are a leading developer of affordable and social housing in the South West. From the shores of Cornwall to the Gloucestershire hills, we have a vision to build real social change in our region, one front door at a time.

We are seeking a Scheduler to join our friendly, efficient In House Maintenance team which provides a repairs and maintenance service for occupied and void properties throughout Somerset. We currently have approximately 30 Technicians working to maintain our properties.

Our office is based on a working farm in a rural setting.  We are a close knit team with a real sense of team spirit.  We pride ourselves on customer service and deal with emergencies daily.  This requires flexibility in the working day to ensure the welfare and safety of our residents.

In this key role you will manage technician diaries ensuring value for money and non productive time is minimised. You will also ensure all Health and Safety information is supplied to Technicians and Subcontractors prior to appointments. Further to this you will monitor performance targets ensuring they are met and you will liaise with subcontractors, raising orders and reviewing work in progress.

We are looking for a proactive individual who can cope with changing priorities in a busy environment and someone who can remain focused and positive in an emergency situation. Excellent communication skills are essential as you will be speaking directly with our customers and technicians booking appointments and juggling priorities to ensure all operational and customer service targets are met. You will need to be positive and self-motivated with a passion for excellent customer service