Administrator

Administrator
Part Time: 15 hours per week (9.00am to 5.00pm Thursday and Friday).
Salary: £9,340.40 p.a.

About Us….
SAIF was established in 1989 to promote and protect independent funeral directors, many of our members are multi-generational family businesses who have served in their communities.  

60% of at-need funerals are conducted by independents’.
SAIF represents members across the UK government and media.  We provide business support and advice to our members; as well as education and professional development courses.

SAIF is led by the National Executive Committee and we partner with SAIF Scotland’s Executive Committee.

What we require…..
We are looking for a motivational, autonomous and flexible individual to provide a comprehensive, professional and qualitative administration service to the members of SAIF, working within a team of five. Maintaining a positive and friendly company image by acting as the first line of contact online, by telephone and where applicable in person.  

You will be required to assist the team in any of the areas below:

• Quality Assurance
• Membership
• Web, Digital and Marketing
• Event Management

Plus additional tasks such as: 

• Managing correspondence by answering emails 
• Answers phone calls and handling queries 
• Assists in any mailings, such as subscriptions
• Interacts with members and carries out their requests in a timely and professional manner
• Manages outgoing posts and records data where relevant
• Attends events when requested
• Assisting with other promotional activities where required
• Other duties as assigned (including filing, shredding, updating of member records)

The ideal candidate will be educated to level 2 or equivalent in English and Maths, have significant administration and ideally customer service experience and proficient in Microsoft office. The ability to multi-task, work to tight deadlines and be flexible is essential. 

Due to service demands during the Annual Conference and the bi-annual National Funeral Exhibition you may be required to work over and above your normal hours per year, which could include a weekend. 

What SAIF can offer you….
The successful candidate can expect to receive continuing professional development, 25 days annual leave plus bank holidays (pro-rata) and access to the National Employment Savings Trust (NEST).

As an equal opportunities employer we welcome applications from all sections of the community.

Interested? Please submit your CV via email.

The closing date for applications is 5pm on Thursday 12th July.