Project Support HR /Vendor - Business Support banking
Project Support HR /Vendor - Business Support (banking) L
Owns and manages a component of a portfolio of technology-driven initiatives for a single business unit/LOB partner. Typically aligned to a component of a business domain where responsible for management of a client / business area in a component of its information technology-related activities. Directs lower-level managers or team leaders or directly manages a specialty function. Accountable for the creation and development of technology solutions appropriate to business needs and objectives, and oversees implementation of programs, projects or processes. Involved in the coordination of translating business strategy into work programs and processes. Works with partners to develop and drive technology solutions and business case development across functional groups or within a business domain. Often serves as a single point of contact and the escalation point between the client/business area and internal IT management for the resolution of unresolved problems, complaints, and complex service requests.
The role requires strong technical skills and ability to provide technical leadership as a proactive and strategic business partner in the development of functional or cross-functional objectives, technology solutions and innovative strategies for groups managed in an IT environment striving to meet current and anticipated business objectives.
Line of Business Job Description: Business Solutions Manager in Global Human Resources Technology. Partners with key Business, Development, Business Solutions, Program/Project Management, Architecture, Production Support and Testing Execs to develop and implement the tactical and strategic planning of all phases of application, environment and support management.
Business relationship management, liaison to Global Human Resources and Shared Service Providers (SSPs)
Shared Service oversight and adherence to the GHR Technology engagement model, ensure that SSPs understand business direction and priorities
Provide leadership, and management with a focus on ensuring delivery and execution are being managed against strategic goals and direction
Matrix manage solution leads, analysts and process leads to achieve defined goals
Manage budgets, monitor progress, adjust resources and priorities accordingly
Manage and provide AIT portfolio oversight working closely with application and/or vendor managers
Provide risk oversight for business and technology risk Excellent Communication skills, written and verbal, at all levels
Ability to interact with business leaders, external vendors and internal technology groups Microsoft Office suite Workday
Good understanding of All HR processes and functions (Hire/On boarding, Payroll, Ben admin, etc.) Solid experience of process & release management.
Can work unsupervised, is a self-starter with strong organisational skills and can prioritise