Operations Manager / Control Centre Manager (Manned Guarding)

35000.00 - 37000.00 GBP Annual
14 Jun 2018
12 Jul 2018
Engineering, Defence
Contract Type
Full Time
Operations Manager / Control Centre Manager (Manned Guarding)
Salary: GBP35,000 - GBP37,000
Location: Birmingham

Can you lead a multi-functional Head Office team responsible for staff scheduling, incident management and remote monitoring?

If you are a people manager with security industry experience as Ops Manager, Contract Manager or Control Room Manager then I am keen to speak with you. This is a key role that will see you manage the delivery of essential support services.

Applicants should meet the following criteria:

Security industry experience as a Ops Manager, Contracts Manager, Control Room Manager etc.
A positive people manager with the ability to manage performance
A strong understanding of security processes such as staff scheduling
Hold a current SIA license

Key duties and responsibilities will include:

Responsibility for the management of a dedicated business support team
Management of the scheduling and control room teams
Oversee the remote monitoring of multiple sites across the country
Lead the team on incident management
Ensure SLAs are met and exceeded
Look to improve business processes where possible
Ensuring staffing levels are maintained across contracts
Assisting with the mobilisation of new contracts
Work closely with field based Operations Managers
Identify areas of staff training and development
Conduct and monitor staff appraisals including HR / disciplinary issues

Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.

Momentum Recruitment covers the following markets.

Corporate Security
Manned Guarding - Management & Operations
Manned Guarding - Officer & site personnel staff
Retail Loss Prevention, Audit & Fraud
HSEQ (Health, Safety, Environmental & Quality Assurance)
Facilities Management - Hard (M&E) & Soft Services
Security Sales & Business Development
Electronic Security
Risk Management