Insurance & Wealth Customer Delivery provide critical services to our customers, supporting them with their Insurance & Wealth needs. In line with the Group's vision to be the Best Bank for Customers, our focus is on ensuring the customer is at the heart of our business.
You will be working as part of the Client Support & Specialist Services department within the Wealth division of Lloyds Banking Group. Reporting into the Client Support & Delivery Assistant teams based in Aylesbury, Birmingham, Bristol, Edinburgh, Glasgow, London and Manchester you will be working as part of a large team.
As a Customer Support & Delivery Assistant you will be responsible for supporting Private Banking and Advice Managers in preparing for client meetings and administering client instructions following meetings.
Here in Private Banking we specialise in looking after the financial affairs of our customer therefore you will need to demonstrate an excellent attention to detail and willingness to learn.
Right from the start, we'll give you full training and all the support you need with a scheduled training programme where you will be supported whilst you learn. During this time you will be given all the coaching and development you need to achieve your competency. We will help you to obtain a full understanding of our operational policies and procedures plus give you an awareness of regulatory practices and constraints. So you don't need previous experience in banking however some knowledge and experience of a financial role would be a plus.
Our office hours are 8.00am - 6.00pm Monday to Friday and we are open to discussions around flexible working to facilitate a working arrangement suitable to both you and the business. We are committed to the principles of agile working and are proud of the industry recognition we have received, including No 1 in the Stonewall Top 100 Employers Index 2017, Top 10 Employer for Working Families 2017, Times Top 50 Employer for Women all in 2017 and Best Bank for Diversity and Inclusion at the Euromoney Awards for Excellence 2017.
Lloyds Banking Group is committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive workplace where all our colleagues can be themselves and succeed on merit.
Achieving Lloyds Banking Group's vision of being the best bank for customers and meeting the Group's risk appetite is dependent on every colleague demonstrating our core value of "putting customers first". Join us and be part of an inclusive, values-led culture focused on making a difference. Whatever your aspiration, you can also expect excellent benefits, personal development and a career that's enriching and full of opportunity.
So if you have a passion for accuracy and a willingness to learn we would welcome your application. In return for your hard work, we offer a competitive reward package; please see our careers website for more details.
Together we make it possible.
Please note if we receive a large volume of applications the advertising may close earlier so don't delay in submitting your application.
