Graduate Internal Account Manager

Recruiter
Anonymous
Location
Bristol
Salary
Competitive
Posted
14 Jun 2018
Closes
12 Jul 2018
Contract Type
Permanent
Hours
Full Time
Are you a graduate or of graduate calibre?

Are you looking for a career opportunity with Europe's leading privately owned IT services organisation ?

We are SCC - Specialist Computer Centres - Europe's largest privately owned IT services provider .We have been established for over 40 years and have a turnover in excess GBP3 billion .

Increased business levels in has resulted in an exciting career opportunity for a customer focused Internal Account Manager to join our expanding sales and account management team based at our Bristol sales office .

The role :

To provide an efficient and effective support to the sales team and commercial customer account base by proactively assisting sales executives in managing customers' needs and requirements and to ensure all opportunities to increase customer satisfaction are achieved .

Working as part of a structured team you will be dedicated to providing a professional approach at all times ; measurement of your performance will be identified by your ability to respond to customer requests and ensure that all agreed service levels are met on a monthly basis .

Responsibilities will include :

* Working as an integral part of the sales/account management team.

* To understand the sector and customer base and to be aware of all planned projects within the customer base and any specific customer requirements .

* Foster strong working relationships with customers through proactive contact both via the telephone .

* Work with customers and technical resource to prepare accurate technical quotations and track progress.

* To ensure all orders ,tasks , quotes and other requests are responded to within a timely manner .

* Follow SCC best practice to ensure the highest level of service is provided to our customers - both internal and external .

* Ownership and resolution of customer challenges and concerns .

* To build relationships with vendor partners .

* Manage customer projects and bonded requirements .

* Record all information on our CRM system .

Skills, Knowledge & Experience:

* Degree education

* Experience gained in administration , customer services , sales

* Looking for a career in sales

* Good commercial/ business acumen

* Professional demeanour

* Excellent communication and interpersonal skills

* Able to work in a demanding environment to meet deadlines .

* Career focused ; wanting to aspire to an external sales /account management role .

* A keen interest in IT would be advantageous , but not essential .

* Commitment to surpass customers' expectations.

We offer personal and product training and career development .

Interested ?

Then click the response button now !

Interviews will be held in Bristol