Customer Service Representative BLUC65878

Chester, Cheshire
Competitive Salary
13 Jun 2018
11 Jul 2018
Contract Type
Full Time

About Us

NextGear Capital, a Cox Automotive brand, offers Stocking Plans ideally suited to the way used vehicle dealers buy and sell their stock.

Since launching in 2014 we have broadened our product range to offer Stocking Plans to both independent and franchised used vehicle dealers selling used cars and LCVs. We are now partnered with over two thirds of the auctions in the UK with additional wholesale sources and have welcomed over 1300 dealers on board.

About the Role

Here at NextGear Capital, we are now looking for a Customer Service Representative who will consistently provide an exceptional customer experience through every stage of the customer journey.

The main focus of your role will be to answer calls from our new and existing customers and deal with queries which range from opening new accounts through to day to day maintenance of their accounts. You will provide them with invaluable support, sharing relevant information at all times to ensure they have everything they need to receive a world class service.

About You

So if you have a passion for delivering excellent customer service, have accuracy, patience and great listening skills, then we want to hear from you!

We’re looking for someone who has previous experience working as part of a collaborative and successful team but who is able to use their own initiative and pro-actively prioritise own workload. Comfortable working in a fast paced and very busy working environment, you will thrive when working under pressure and be able to confidently think on your feet, creating relevant solutions to different challenges and ensuring that the correct and appropriate action is taken. Able to effectively engage with both our internal and external customers, you will have high standards and great attention to detail, taking pride in everything you work on and produce.

Knowledge of the automotive or financial industry would be advantageous, but is by no means essential.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.