Business Readiness Analyst / Technical Author (Software Delivery) MEAR65779

Business Readiness Analyst / Technical Author (Software Delivery) MEAR65779

Exeter

£22,000

Here at Mears Group our vision is to make a positive difference to the communities we serve.

We do this by improving homes, improving communities and improving lives and our approach is based on the development of outstanding partnerships with employees, clients, tenants, customers, their families and the wider community.

With staff of all ages and walks of life, a job with Mears has a rewarding impact on the lives of others and your own life. With offices across the UK, a job at Mears could be just around the corner.

We’re now looking for a Business Readiness Analyst to join us and support effective project and service delivery outcomes through the management of operational change control processes.

Within the role, you will oversee the creation and development of training, release notes and support documentation to established quality standards and lead and develop user acceptance testing processes and approaches for key business systems. Creating both technical and non-technical documentation for use by IT and users throughout the business, you will manage documentation requirements for the internal products produced by the Mears IT team, defining and maintaining consistent design and style guides for all documentation produced.

We’re looking for a strong team player who is pro-active and flexible with a positive ‘can-do’ attitude. With good analytical and problem-solving skills, you will have a keen eye for detail, checking and challenging information provided and be able to present ideas in a user friendly language. This role also requires someone who has excellent documentation / technical authorising skills and who is able to communicate well across multiple levels.

Experience of working in an IT / software delivery environment would be advantageous, as would knowledge of Microsoft Office, Project and Visio software and tools.

Once you join the family, you'll have online access to a range of voluntary and flexible benefits, including...

• Training and development
• Mears Advantage - Allowing you to save money on everything from weekly groceries, to your annual family holiday
• Mears Assist - A confidential hotline open to all colleagues, providing support on a wide range of personal and work-related issues.
• Long service and additional holiday leave - Colleagues who stay for a period of time at Mears are rewarded for their service.
• Seeing first-hand the impact you have on the lives of the people you support

Mears Group PLC and its subsidiaries are Equal Opportunities Employers

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.