Senior Operations Support Officer (Repairs)

7 days left

Location
Coventry, West Midlands
Salary
Salary £31,667 to £36,027 per annum
Posted
12 Jun 2018
Closes
26 Jun 2018
Ref
NTXYE311785
Contract Type
Permanent
Hours
Full Time

Senior Operations Support Officer (Repairs) 

Coventry

Salary £31,667 to £36,027 per annum

Permanent, 37 hours per week

Work Pattern: Between 08.00 and 19.00 Monday to Friday & Saturday AM

 

WM Housing Group is one of the largest and most successful registered providers in the Midlands. With a turnover of over £110m, we own and manage in excess of 27,500 homes and employ over 900 staff.

We are currently recruiting for a Senior Work Planner to join our team based in Coventry. Reporting to the Assistant Director - HomeWorks, the post holder will be responsible for the day to day management and supervision of a small team of work planners using our Dynamic Resource Scheduling solution, ensuring that resources are assigned effectively and that key performance indicators are met. 

The successful candidate will have proven supervisory experience of electronic work planning in a customer orientated environment as well as experience of performing employee appraisals and using performance monitoring systems.  You will be able to work to deadlines and manage and prioritise your own workload and that of the planning team. A good level of IT literacy including experience of using a variety of computer packages such as databases, Microsoft Word, Excel and Outlook is essential. 

This is a pivotal role within our HomeWorks team and we are keen to hear from candidates who have a creative approach to problem solving, are able to deal calmly and effectively with difficult situations and continually look to improve the customer’s experience.

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