Service Administrator
- Recruiter
- Anonymous
- Location
- Bristol
- Salary
- Competitive
- Posted
- 11 Jun 2018
- Closes
- 09 Jul 2018
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Service Administrator
Avonmouth
My Client, a prestigious commercial dealership are looking to recruit a new Service Administrator for their state of the art depot in Avonmouth.
Objectives of the Service Administrator
To produce an accurate invoice/claim to allow prompt payment
To provide effective day to day workshop administration from job card to invoice
To ensure all scanned job packs meet the manufacturers Warranty/R&M standard
To encompass a supportive role within general aftersales activities.
Key Responsibilities of the Service Administrator:
??Audit job card packs in line with manufacturer guidelines
??Ensure all invoiced job packs are scanned in to file director against WIP number
??Submit eskulabs/one link requests as required
??Obtain and update order numbers
??To resolve account queries within 14 days of receipt
??To post and reconcile warranty/R&M payments on a weekly basis
??To resolve R&M/Warranty denials and queries within 5 days
??Maximise available hours to ensure sold hours targets are achieved
??To maintain WIP to agreed levels through out the month
??Ensure WIP remains current and that any aged WIP can be explained
??Ensure all claims submission time frames are adhered to
??Liaise with manufacturer as required via telephone, email etc
Key Performance Measures of the Service Administrator
??All job cards to be invoiced within 48 hours of completed repair
??R&M/Warranty claims to be submitted within 10 days from repair date
??WIP to remain current and at agreed levels
??Maintain labour sales in line with daily operating controls at all times
Key Requirements of the Service Administrator
??Motor industry experience is essential, preferably in an administrative role
??Kerridge experience is advantageous but not essential
This company offers constant training and progression, if you think that this Service Administrator role in this fantastic, prestigious and long standing commercial dealership is perfect for you then please contact Danica at AUTOSKILLS UK on (Apply online only) or email
Avonmouth
My Client, a prestigious commercial dealership are looking to recruit a new Service Administrator for their state of the art depot in Avonmouth.
Objectives of the Service Administrator
To produce an accurate invoice/claim to allow prompt payment
To provide effective day to day workshop administration from job card to invoice
To ensure all scanned job packs meet the manufacturers Warranty/R&M standard
To encompass a supportive role within general aftersales activities.
Key Responsibilities of the Service Administrator:
??Audit job card packs in line with manufacturer guidelines
??Ensure all invoiced job packs are scanned in to file director against WIP number
??Submit eskulabs/one link requests as required
??Obtain and update order numbers
??To resolve account queries within 14 days of receipt
??To post and reconcile warranty/R&M payments on a weekly basis
??To resolve R&M/Warranty denials and queries within 5 days
??Maximise available hours to ensure sold hours targets are achieved
??To maintain WIP to agreed levels through out the month
??Ensure WIP remains current and that any aged WIP can be explained
??Ensure all claims submission time frames are adhered to
??Liaise with manufacturer as required via telephone, email etc
Key Performance Measures of the Service Administrator
??All job cards to be invoiced within 48 hours of completed repair
??R&M/Warranty claims to be submitted within 10 days from repair date
??WIP to remain current and at agreed levels
??Maintain labour sales in line with daily operating controls at all times
Key Requirements of the Service Administrator
??Motor industry experience is essential, preferably in an administrative role
??Kerridge experience is advantageous but not essential
This company offers constant training and progression, if you think that this Service Administrator role in this fantastic, prestigious and long standing commercial dealership is perfect for you then please contact Danica at AUTOSKILLS UK on (Apply online only) or email