Assistant Manager-Filey
- Recruiter
- Anonymous
- Location
- Filey
- Salary
- 8.03 - 8.08 GBP Hourly + 14 hours per week-Monday to Sunday
- Posted
- 06 Jun 2018
- Closes
- 04 Jul 2018
- Sectors
- Sport & Leisure
- Contract Type
- Permanent
- Hours
- Full Time
An exciting opportunity has arisen for an experienced Retail Assistant Shop Manager (14 hours per week-Monday to Sunday) in one of our Mind Charity Shops. You will be responsible for assisting the manager to deliver sales/profit targets through the effective management and motivation of the shop team including volunteers.
You will exceed customer expectations by giving the highest quality of service.
It is essential that you have proven management experience gained in the retail or charity sector and you will know how to get the best from your shop as well as your team. In return we offer a great benefits package including Core Induction and Training, development opportunities, an Employee Assistance Programme and 25 days holiday.
To apply, please forward your CV and a covering letter outlining your suitability for the role. Please quote the job title and location in the subject box
Unfortunately, if you have not received a response within four weeks of application, you have not been successful on this occasion.
Job Description
Job Title: Shop Assistant Manager
Job Purpose
To assist the manager to deliver sales/profit targets through the effective management and motivation of the shop team including volunteers. Exceed customer expectations by giving the highest quality of service. Adhere to the Mind mission and core values of the charity
Key Responsibilities
Responsibilities include but are not limited to the following:
To assist the manager in the following and to have full responsibility when the manager is not there:
To ensure that all sales targets , KPI's and results are communicated and that all staff are aware of, understand and are working to meet/exceed the agreed targets and KPI's
Ensures maximum stock availability through effective control of collections - generating and sourcing high quality stock, monitoring stock flow into the shop and managing the delivery schedule for the collectors
Achieves the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes. Continually reviews the rotation, quality and replenishment of stock in order to maximise sales
Provides direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations. Identifies local market and business development opportunities for performance improvement
Presents and maintains the highest standards of shop merchandising and visual layout
Proactively recruits for volunteers, effectively plans volunteer cover and trains in areas related to business needs to realise their full sales potential and contribution to the shop performance
Provides regular performance feedback, conducts formal performance reviews, trains and develops shop staff in customer service standards, operating standards and retailing skills
Monitors and controls variable costs e.g. petty cash in accordance with the set targets to maximise the profitability of the shop
Prepares and completes all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures
Ensures all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for staff ,customers and company assets Provides regular and relevant training for staff in Health and Safety, maintains legal compliance at all times
Plans and organises daily work load throughout the shop in a way that ensures efficient customer service and a profitable operation
Ensures all company policies, shop standards and operating procedures are communicated effectively to shop staff and maintained and followed through in a consistent manner
Actively participates in two way communication sharing and exchanging relevant and appropriate information with the shop manager Regional Manager and Head Office personnel.
We take your privacy seriously and any personal information you share will be used solely for processing your application. You can find out more about your rights, how we use your personal information and how we keep your details safe and secure by reading our Recruitment Privacy Policy located on our website
You will exceed customer expectations by giving the highest quality of service.
It is essential that you have proven management experience gained in the retail or charity sector and you will know how to get the best from your shop as well as your team. In return we offer a great benefits package including Core Induction and Training, development opportunities, an Employee Assistance Programme and 25 days holiday.
To apply, please forward your CV and a covering letter outlining your suitability for the role. Please quote the job title and location in the subject box
Unfortunately, if you have not received a response within four weeks of application, you have not been successful on this occasion.
Job Description
Job Title: Shop Assistant Manager
Job Purpose
To assist the manager to deliver sales/profit targets through the effective management and motivation of the shop team including volunteers. Exceed customer expectations by giving the highest quality of service. Adhere to the Mind mission and core values of the charity
Key Responsibilities
Responsibilities include but are not limited to the following:
To assist the manager in the following and to have full responsibility when the manager is not there:
To ensure that all sales targets , KPI's and results are communicated and that all staff are aware of, understand and are working to meet/exceed the agreed targets and KPI's
Ensures maximum stock availability through effective control of collections - generating and sourcing high quality stock, monitoring stock flow into the shop and managing the delivery schedule for the collectors
Achieves the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes. Continually reviews the rotation, quality and replenishment of stock in order to maximise sales
Provides direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations. Identifies local market and business development opportunities for performance improvement
Presents and maintains the highest standards of shop merchandising and visual layout
Proactively recruits for volunteers, effectively plans volunteer cover and trains in areas related to business needs to realise their full sales potential and contribution to the shop performance
Provides regular performance feedback, conducts formal performance reviews, trains and develops shop staff in customer service standards, operating standards and retailing skills
Monitors and controls variable costs e.g. petty cash in accordance with the set targets to maximise the profitability of the shop
Prepares and completes all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures
Ensures all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for staff ,customers and company assets Provides regular and relevant training for staff in Health and Safety, maintains legal compliance at all times
Plans and organises daily work load throughout the shop in a way that ensures efficient customer service and a profitable operation
Ensures all company policies, shop standards and operating procedures are communicated effectively to shop staff and maintained and followed through in a consistent manner
Actively participates in two way communication sharing and exchanging relevant and appropriate information with the shop manager Regional Manager and Head Office personnel.
We take your privacy seriously and any personal information you share will be used solely for processing your application. You can find out more about your rights, how we use your personal information and how we keep your details safe and secure by reading our Recruitment Privacy Policy located on our website