Community Support Worker

Andover, Hampshire
Salary:  £16,273 progressing to £18,581
07 Jun 2018
05 Jul 2018
Reference: BHCSW070618
Contract Type
Part Time

Role:  Community Support Worker

Location:  Andover

Reference:  BHCSW070618

Hours:  Part time 32 Hours per week

Salary:  £16,273 progressing to £18,581

Closing Date:  17th June 2018



We are a homeless housing association, offering supported accommodation in Hampshire, Berkshire and West Sussex for those who are homeless, vulnerable or in need of support. We will provide you with a full and enjoyable training plan from the beginning of your journey with us.  We are committed to ensuring that you have the tools and the knowledge necessary to do your job effectively.


Role and Responsibilities

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next?  Then this could be the role for you.

You will be working as part of a team to provide community support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent.  Your positive attitude towards your work and others will help to contribute to a great working environment.  You will have a calm and personable manner and be able to handle potentially difficult situations.

Day in the life of a Community Support worker

  • You will have your own caseload of clients to manage within the community and will work with them on a one to one basis.  You will identify their needs by listening to them and put together a client needs assessment and manage risks.
  • You will mediate and or negotiate with existing housing providers to ideally prevent homelessness
  • You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.
  • You will help clients with the practicalities of moving to new accommodation such as contacting energy suppliers
  • Help individuals develop practical skills further in areas such as budgeting, shopping, cooking housework, laundry, health and hygiene
  • Carry out drop in surgeries at designated locations.
  • Liaise with colleges, training agencies, employers to help people to gain access to education, find work or maintain their benefit entitlement


Key Skills

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people.

  • Clear verbal and written English
  • Good IT and keyboard skills
  • Polite, assertive manner, ability to self -motivate
  • Passion for working in a client/customer facing role
  • Knowledge of the benefits system and tenancy legislation
  • Have an interest and genuine concern for homelessness and related issues
  • Knowledge of voluntary and statutory agencies


How to Apply

Click the apply button and follow the instructions.

You will be directed to our client’s career page where you will be required to complete an application form.