Senior Specialist, Business Analysis

Confidential Employer
London (Central), London (Greater)
£60,000 to £65,000 per annum
06 Jun 2018
04 Jul 2018
Contract Type
Full Time

The Senior Specialist, Business Analysis at NewDay Cards Ltd will support the ongoing delivery of change; continuing to improve the product and experience for our customers through delivery of operational improvement and regulatory solutions dependant on First Vision (FV).

The Change Team performs a key role within NewDay to lead delivery of product and service developments to support business growth and operational efficiency to support development of margins. As a business analyst within this team you will: 

  • analyse problems, business needs and requirements to communicate them effectively to solution providers; and
  • support the end to end delivery and test process playing a role in resolution of problems and misunderstandings so that solution meets the business needs and expectations.

Key responsibilities

Key responsibilities include:

  • performing stakeholder analysis, business needs analysis and where appropriate lead feasibility studies that require FV solutions to execute in delivery;
  • managing requirements and discovery workshops;
  • working with product owners, project participants and stakeholders to understand business needs and analyse requirements:
  • capture and catalogue requirements;
  • process and solution analysis;
  • Function, Process, Customer Journey design; and
  • Data Requirements for APIs and User Interfaces;
  • managing small FV changes from end to end;
  • supporting project teams as FV workstream SME;
  • challenging product owners and stakeholders to ensure requirements are effectively prioritised;
  • ensuring the effective handover of requirements to delivery teams;
  • ensuring change is delivered to specification by tracing specs to requirements as well as testing coverage;
  • challenging supplier solutions to maximise efficiency and deliver value;
  • carrying out investigations and exploratory work for issues, queries & problems;
  • supporting test activity with the effective hand over of requirements, review and assurance of test scope and supporting problem triage and solution analysis;
  • proactively highlight risks/issues within a project or BAU activities;
  • participating in first occurrence verification test planning and checking;
  • playing a role in developing analysis best practice and continuous improvement; and
  • supporting resolution of production problems – defect analysis, propose fixes and support remediation where required.

Criteria for selection

The candidate must possess the following attributes:

  • have strong Credit card and Banking work experience with leading financial institutions, preferably including banking, payments or cards;
  • relevant experience of regulatory change;
  • Visionplus (CMS, FAS, TRAMS, CTA, LMS, ITS, MBS) product expert knowledge;
  • be able to evidence experience of structured analysis methods;
  • have strong analytical thinking;
  • have demonstrable experience of performing an analysis / design roll in a complex medium / large project with multiple stakeholders and suppliers;
  • have good organisational, planning and time management skills;
  • have outstanding stakeholder engagement, communication and presentation skills;
  • have a high attention to detail;
  • have a creative and flexible approach to solutioning and problem solving;
  • have strong co-ordination skills and the ability co-ordinate with the Business and technology teams;
  • be a good stakeholder engagement skills;
  • be confident working independently and within a team (self starter);
  • be a structured thinker and well organised;
  • be analytical;
  • be confident in engaging people at all levels and across multiple disciplines; 
  • have good attention to detail;
  • be able to build strong relationships with a broad variety of stakeholders; and
  • be tenacious.

Salary: £60,000 to £65,000 per annum

Apply via the online portal.

Date posted: 6 June 2018 Closing date: 4 July 2018