Wholesale Customer Service Assistant

UK Vapour Brands
Competitive Salary
04 Jun 2018
02 Jul 2018
Contract Type
Full Time

Wholesale Customer Service Assistant wanted. New opportunity not to be missed

One of the UK’s largest independent vape businesses, UK Vapour Brands, is looking for a Wholesale Customer Service Assistant to join this most exciting business and sector.  In return, you will receive a competitive salary and excellent benefits.

 Roles & Responsibilities of our Wholesale Customer Service Assistant

- To answer inbound calls – taking customer orders & dealing with general customer queries
- To assist Account Managers - order placing & efficient returns processing
- Covering for Account Managers when out of the office. This includes monitoring emails and dealing with more demanding customers, making outbound calls where necessary
- SAP – To understand the processes used on the SAP System, and to navigate the system efficiently
- To be able to work towards set targets & timescales
- Becoming an integral part of the wholesale team
- An understanding of the industry would be highly beneficial.

Our ideal Wholesale Customer Service Assistant will have:

- A minimum of 2 year experience working within a customer facing role
- Excellent knowledge of Microsoft software: Word, Excel
- Be a Team Player
- Good planning and organisational skills
- Accuracy and attention to detail
- The ability to handle and resolve difficult situations
- Vaping experience preferred
- Wholesale experience preferred

Benefits of becoming our Wholesale Customer Service Assistant;

- Staff Discount Scheme
- Company Bonus Scheme, Company Pension Scheme and Company Healthcare after a qualifying period

Don’t miss out on this fantastic opportunity to join UK Vapour Brands, click ‘Apply’ now to become our Wholesale Customer Service Assistant!

Closing Date: 9th March 2018

UKVB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual

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