Scheduler/Care Coordinator - Wootton, Bedfordshire
A career opportunity has arisen for a Scheduler/Care Coordinator to join the country's leading home care company. This company is leading the revolution in at-home care and changing the face of ageing; and as a result of our ambitious growth plans they require a unique team of friendly and compassionate key players.
We are looking to appoint a Scheduler/Care Coordinator for their busy office. They are an established home care provider and are very proud of the High Quality of Care that they provide to private clients.
As a Scheduler/Care Coordinator you will be proud to represent us and be an ambassador for our excellent service we provide to our clients and you will also want to be part of an organisation that strives to be excellent in all manners of its care delivery.
You need to be energetic, well organised and possess good IT skills. You will have previous experience in a co-ordinator, scheduler or logistics based role and be a great communicator.
Your job will entail dealing with client and Caregiver enquiries, scheduling visits and coordinating staff rota's and participating in the out of hours rota.
You will work closely with the Managers and team to ensure correct client / CAREGiver matching for all our customers. You will ensure you will be able to identify the most suitable CAREGiver for our clients' needs.
To organise all rotas and staffing requirements
Ensure all staff and clients are aware of working schedules
Be responsive to changes in the schedule and liaise with relevant team members
To undertake any support or admin duties as required by Franchise Owner or Care Manager
Knowledge and experience of using Scheduling/rostering computer systems
On Call duties on a rota basis
Management of staff absence
Assist with team meetings, supervised visits, supervisions and appraisals of staff
Comply with CQC compliance
Sign up of successful new recruits
Support clients and families alongside the care team
Entering and maintaining accurate Client and CAREGiver records in Home Instead Software
Delivering Care if required
Great organisational skills
Excellent communication skills (written and verbal)
Experience of working within an office environment
Good understanding of all Microsoft Office programs (i. Word, Excel, Outlook etc.)
Minimum 5 GCSE's including Maths and English
Good clear telephone manner
Experience in office administration
Must have full UK driving licence and access to own car
A salary of £18,000 - £20,000 will be offered for this full time and permanent role based in Bedford alongside benefits such as AL; 28 days plus 8 days BH, pension, career progression and development, qualifications, training and more.
To apply, please call or email Zoe Gunn on 01604 631797 or email .