Office Administrator

OFFICE ADMINISTRATOR

NORTH SOMERCOTES, LOUTH

£Competitive

37.5 hour week – weekend working during season

Job Share may be considered

We are seeking an experienced administrator to join the friendly team at this prestigious holiday park just outside of Louth. You will thrive working in a fast-paced environment where your duties as the administrator/receptionist will be vast and varied. As the administrator you will be the first point of call both on the telephone and face to face, so you will have exceptional communication skills, as well as being immaculately presented at all times. This is a lovely, well presented and well kept park complex and an exciting, enjoyable environment to work in. We may consider a job share for this administrative role.

Office Administrator/Receptionist key responsibilities:

• Take bookings over the telephone, print confirmation and take money via debit/credit card
• Answer the telephone efficiently and professionally and direct the call to the appropriate person if you are not able to deal with it personally
• Prepare information packs, passes (club and pool) for following day tourer arrivals
• Bank club takings making a record of breakdown of take
• Balance till at the end of the day and complete daily returns form
• Credit control, write letters to clients who fail to pay on time
• Sales invoicing for small sales on park (verandas, patios etc)
• Create account for new clients
• Provide secretarial support for MD, Operations Manager and other senior staff
• Type newsletters for all parks and send out two/three times a year
• Issue membership cards, gold cards, resident's cards and temporary passes
• Deal with insurance paperwork

Personal Specification Office Administrator:

• Excellent telephone manner
• Immaculate personal presentation
• Excellent communication skills, both verbal and written
• A desire to deliver first class service at all times
• Exceptional organisational and administration skills
• Sage experience is desirable but training will be provided for the right candidate
• Good Microsoft office skills, including Excel
• Experience dealing with insurance would be an advantage