Brook Street

IT Support

Brook Street
Manchester, Greater Manchester, England
£9.08 - £12.92 per hour
01 Jun 2018
25 Jun 2018
Manchester CL
Contract Type
Full Time

Do you like solving complex errors from time to time and travel to new locations - Do you have experience as a 1st Line Support or 2nd Line IT Support - if yes to all these click on apply !!!

I am looking for an IT support to assist in one of our government departments based in Manchester City Centre - You will be responsible for the day to day core IT services and enhance these through upgrades - you will also provide support to implement business change projects

Duties involve:
Logging and tracking incidents using a service management tool
Providing face to face and telephone IT support across multiple locations, to meeting rooms and office desks
Diagnosing issues efficiently and effectively
Working on guiding/mentoring new users on software products such as Microsoft, Android and Apple devices and office products
The role will require some out of hours working and some travel outside of the normal working hours as well as time spent in other offices.
In addition, some tasks will require the successful applicant to pack and send laptops to events. Some tasks will involve checking cabling and wiring of desks and meeting rooms that will require investigating underneath desks.

Suitable candidates would need to have a criminal check and references for last 3 years and would need to have good written, oral and computer skills

It is a full time role - Monday to Friday - temp ongoing

Pay Rate: £ 9/ hr rising after 12 full weeks to £12/ hr

If this is something you are interested in kindly contact Saira for further information

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