Renewals Advisor – Successful Tech Business 

Renewals Advisor – Successful Tech Business 
Romford, Essex 

Are you an IT, tech, sales or customer service professional looking to progress your career? Want to enhance your skill-set and work with some of the largest technology companies in the UK? If so, our client wants to hear from you. 

The Company: 

Our client is an incredible and highly accredited outsourced IT provider. Providing cloud, hardware, connectivity and business process solutions, they are a growing, dynamic business delivering industry-leading technologies which they are passionate about. 

Due to ongoing growth, they’re now looking for a Renewals Advisor to join their Software Renewal Team. 

The Benefits: 

- Competitive salary 
- Bonus 
- Take on an exciting role with a clear roadmap for progression 
- Join a growing function within the business 

Our client recognises and rewards their employees as individuals and has a track record of promoting from within, making this a brilliant opportunity to build a career to be proud of. 

Once you join the business, you’ll discover a supportive and inclusive work environment where staff support each other, share their knowledge and help each other to realise their full potential. 

The Role: 

As a Renewals Advisor, you’ll help customers to renew their software and hardware licences, as well as providing advice on the other complimentary products our client offers. 

In this varied role, you will: 

- Provide quotes for the renewal of anti-virus, anti-ransomware, security, backup and cloud services 
- Organise renewals for services from vendors including Microsoft, Sophos, Symantec, HP and IBM
- Liaise with Account Managers and Infrastructure Consultants to deliver a first-class service to customers 
- Identify opportunities to up-sell products to customers 

About You:

To be considered, you’ll need: 

- Experience in an IT, technology, sales or customer service role 
- Proficiency in MS Office 
- A great telephone manner 
- Strong communication skills 
- A proactive approach 

Ideally, you’ll have previous experience in a renewals role, but this isn’t essential. 

Our client is eager to hear from candidates who’ve worked as a Customer Service Advisor, Technical Support Advisor, IT Support Advisor, IT Renewals Advisor, Customer Service Executive or Customer Service Representative. 

Individuals with experience as a Customer Support Advisor, Sales Executive, Sales Advisor, Sales Rep, Account Manager or Business Development Executive are also encouraged to apply. 

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you want to take on a new challenge as a Renewals Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.