Senior Support Analyst / Team Lead

Recruiter
Webrecruit
Location
Manchester, Greater Manchester
Salary
Up to £35,000 Plus Bonus (5% of salary) 
Posted
28 May 2018
Closes
22 Jun 2018
Ref
HKNTF0607/AS-MK
Sectors
IT
Contract Type
Permanent
Hours
Full Time

Senior Support Analyst / Team Lead 
Manchester, Greater Manchester 
Up to £35,000 Plus Bonus (5% of salary) 

If you are an IT professional looking to build on your leadership skills, this is a fantastic opportunity to develop your career with a ground-breaking business. 

Our client is a provider of integrated energy management solutions. As part of a world-leading company, they are currently expanding and as such, a superb opportunity has arisen for a Senior Support Analyst / Team Lead to join their team. 

With a track record of high job satisfaction and low staff turnover, our client is committed to nurturing the talents of their employees and helping them to realise their career ambitions within a highly sociable culture. 

As the Senior Support Analyst / Team Lead, you will provide level 2 support and development services to internal and external customers. 

In this important role, you’ll provide application software development services and technical support, typically for defined projects. 

Specifically, you will: 

- Lead and mentor a small Support Team 
- Identify and resolve a range of technical issues 
- Maintain, test and integrate application components 
- Analyse and modify logic in existing applications 
- Carry out software data patching activities 
- Produce monthly management reports 

To be considered, you’ll need: 

- Experience of managing a small team  
- An understanding of Java and Oracle 
- Knowledge of administering Team Foundation Server
- An Oracle SQL Database qualification or knowledge

Experience of the following is also essential: 

- PL/SQL 
- Oracle

Friendly and approachable, as the Senior Support Analyst / Team Lead, you will have strong communication skills, a team player mentality and a professional attitude. 

Energy industry experience would be beneficial to your application. 

To apply for the role of Senior Support Analyst / Team Lead, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Senior Support Analyst, Senior Support Team Lead, IT Support Analyst, Team Lead, IT Support Team Lead, Technical Support Team Lead, IT Support Supervisor, Technical Support Supervisor, Level 2 Support Engineer, IT Support Engineer, IT.

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