Service Engineer - Braintree, Essex

Location
Braintree
Salary
Competitive salary & benefits
Posted
25 May 2018
Closes
22 Jun 2018
Ref
OR/OHE/0518SE
Contact
Orange Recruitment
Contract Type
Permanent
Hours
Full Time

Service Engineer
Braintree, Essex CM7 4DF

Reports To: Works Manager

PURPOSE OF ROLE
To carryout Commercial servicing, repairs and breakdowns including Electrical diagnostics/fault finding on all types of water systems.

KEY OBJECTIVES & ACTIVITIES

  • Carrying out servicing & repairs to Residential/Commercial sewage treatment plants, rainwater harvesting, grease systems and pumping stations to manufacturer and OHEL procedure manual standards on time and to budget.
  • Carrying out electric diagnostics and fault finding to supply first time fix.
  • Investigate and repair where applicable warranty issues.
  • Carrying out daily and weekly vehicle checks as specified by the Service Manager.
  • Ensuring that customers receive the highest levels of customer service at all times.
  • Fulfill company vehicle and plant repairs
  • Being part of the OHEL emergency call out Rota.
  • Complying with all health and safety requirements on site as detailed by the Site Manager or our clients.

DAILY AND WEEKLY CHECKS AND REPORTS
Daily

  • Attend Residential/commercial breakdowns to STP/Pump stations/Grease shield and rain water harvesters
  • Raise reports to operations for repair works that need to be quoted to the customer
  • Carry out CCTV/Jetting as part of a two man team
  • Fault diagnose for electrical problems
  • Fault diagnose for mechanical problems as well as providing technical support to colleagues and customers
  • Carry out Works/fault diagnose on OHEL vehicles/plant as requested
  • Assist the installation team with electrical installations Eg. Control panels, commissioning etc. single phase

Weekly

  • Vehicle Checks
  • Carry out emergency phone calls as part of the on call rota
  • Installation of Grease shields as required
  • Ensure stock sheets are filled out correctly and accurate
  • Take samples as instructed from Residential/Commercial STP and liaise with the EA and customer on behalf of OHEL.
  • Assist operations in arriving at the best solution for the customer
  • Assist in sourcing bespoke parts needed for repairs/remedial works
  • Carry out site visits to assist Sales/operations in arriving at the best solution for the customer with accurate technical information.

Monthly

  • Represent the company at exhibitions including large and small county shows
  • Plan, build and carry out conversions to all types of STP, Pump stations, RBC's etc.