Cleaning Contract Manager
A facilities management company is looking for a Cleaning Contract Manager to Management of operational support at contract level, ensuring that all operational requirements of the contracts are met.
* Operational planning at contract level with responsibility for contract performance and monitoring.
* Client interface. This will include listening to the clients, taking notes, advising the client when you hope to get back to them, investigating, solving issues if possible and reporting back to clients as promised, keeping the Operations Manager and other staff / Directors informed as necessary.
* Management of all directly employed staff including Area and Site Supervisors including recruitment and selection, training, performance management and staff retention. Checking documentation to confirm employee identity, address, right to remain and work in the UK etc in accordance with procedures.
* Checking / processing of time-sheets and liaison with payroll department to ensure submission to meet deadlines.
* Management of budgets in liaison with the Operations Manager.
* Collation and reporting of management information and the development of management systems.
* Auditing and logging results on CAFM system to ensure KPI and SLA targets are achieved and maintained.
* Contact point for enquiries from departments including sales, stores, administration, accounts, HR and payroll.
* Stock control - ensuring that sites have correct stock products and levels on site.
* Provision and maintenance of Site Reference Manuals at all sites in designated area including Health & Safety documentation, Environmental documentation and COSHH data sheets.
To manage operational support at contract level and ensure that all operational requirements of the contracts are met
To interface with clients and ensure the Operations Manager is kept fully informed of any issues that evolve on site as necessary
To manage all directly employed staff including Area and Site Supervisors
Responsibility for compliance with health & safety, quality and environmental procedures and legislation
Complete conversance with company procedures and organisation
This is a 40 hour week with a split shift to monitor various working hours of the days, salary offered is GBP25k based in South Oxfordshire.
If you are interested in applying for this role please send your cv or call (Apply online only)
* Operational planning at contract level with responsibility for contract performance and monitoring.
* Client interface. This will include listening to the clients, taking notes, advising the client when you hope to get back to them, investigating, solving issues if possible and reporting back to clients as promised, keeping the Operations Manager and other staff / Directors informed as necessary.
* Management of all directly employed staff including Area and Site Supervisors including recruitment and selection, training, performance management and staff retention. Checking documentation to confirm employee identity, address, right to remain and work in the UK etc in accordance with procedures.
* Checking / processing of time-sheets and liaison with payroll department to ensure submission to meet deadlines.
* Management of budgets in liaison with the Operations Manager.
* Collation and reporting of management information and the development of management systems.
* Auditing and logging results on CAFM system to ensure KPI and SLA targets are achieved and maintained.
* Contact point for enquiries from departments including sales, stores, administration, accounts, HR and payroll.
* Stock control - ensuring that sites have correct stock products and levels on site.
* Provision and maintenance of Site Reference Manuals at all sites in designated area including Health & Safety documentation, Environmental documentation and COSHH data sheets.
To manage operational support at contract level and ensure that all operational requirements of the contracts are met
To interface with clients and ensure the Operations Manager is kept fully informed of any issues that evolve on site as necessary
To manage all directly employed staff including Area and Site Supervisors
Responsibility for compliance with health & safety, quality and environmental procedures and legislation
Complete conversance with company procedures and organisation
This is a 40 hour week with a split shift to monitor various working hours of the days, salary offered is GBP25k based in South Oxfordshire.
If you are interested in applying for this role please send your cv or call (Apply online only)