Registration support

Cardiff, Cardiff (Caerdydd)
A1 £18,307 - £21,840
24 May 2018
15 Jun 2018
Contract Type
Full Time

Role description

Post: Registration support

Location: Cardiff

Pay Band: A1 £18,307 - £21,840

Line Manages: n/a

Reports To: Registration team officer

Type of contract: Permanent

Job purpose

The role’s main purpose is to maintain the Register of Social Care Workers. This consists of processing the information of applicants and registrants and providing support through telephone, email and occassionally face-to-face.

Key responsibilities

  • To maintain the Social Care Wales Register of Social Care Workers including:



  • Reviewing, processing and storing information supplied by users to ensure essential criteria for registration is met and data is accurate.
  • Updating registrants personal and employment details
  • Processing payments for registration
  • Collating information to assist the production of reports for internal committees
  • Data cleansing
  • To provide good customer support through telephone, face to face and email advice and support to external and internal customers, stakeholders and staff including:

-Registration queries

-Offering advice on qualifications

-Supporting the use of the online system

-Advising employers

Undertake such other duties appropriate to the level of the post that may reasonably be required

Please apply via our website.