Enquiry Advisor / Enquiry Co-ordinator / Student Support
- Recruiter
- Bluetownonline Ltd
- Location
- Coventry, West Midlands, England
- Salary
- £18000 - £20000 per annum
- Posted
- 24 May 2018
- Closes
- 11 Jun 2018
- Ref
- NAYU-21
- Sectors
- Education & Teaching, Support
- Contract Type
- Temporary
- Hours
- Full Time
Job Title: Enquiry Advisor
Location: Coventry
Salary: £18-20,000p.
Job Type: 4 Months Temporary Contract
Closing date: Friday 10th June 2018
At the University their vision is to make education more accessible, engaging and beneficial to people everywhere. 2018 will be an exciting year for the University as they continue with their transformation and development programme, driving an industry-leading learner experience and further developing their innovative 'compressed-blended' full time degrees across 5 campus locations.
They are a values driven organisation, and in line with their values of supportiveness, integrity, innovation and ownership, they want to make sure that each of their study centres is delivering an outstanding student experience that is completely aligned to their brand promise, whilst providing a tailored and personalised experience reflective of the local needs and culture of the student and staff profile. They pride themselves on the relationships they build with their students and the importance their staff across the organisation place on supporting students to realise their potential. We recognise that the pressures of people's hectic, modern lives often means their students are constrained - by location, cost, and family/caring commitments or simply time. By making their degrees, masters and MBA programmes available through both online distance learning and flexible on-campus 'blended' study, they have been able to support students ranging from 18 to 80 years old to achieve their ambitions and benefit from Higher Education.
The Role:
You will be the central point of contact for all distance learning and on-campus 'blended' student enquiries. Your role will be to support the admissions teams in recruiting new students to Arden. You will be responsible for managing all early stage enquiries, educating applicants about Arden programmes and offering solutions based on the needs and motivations of individuals.
Reporting to the Head of Admissions you will have the responsibility for ensuring that all enquiries are captured and contacted within a specified SLA. Throughout the process it will be your responsibility to ensure that you comply with University's admission policies and provide excellent customer service.
Personal Profile:
- You will be a self-motivated person with strong initiative and ambition to succeed.
- You will need to have the ability to collaborate with others to achieve agreed objectives.
- You will need to be able to plan and prioritise effectively to deliver business objectives and meet deadlines.
- This is an exciting time to join a University that represents the future of Higher Education - please get in touch to receive a fuller job specification.
Please click the APPLY button to send your CV for this role.
Candidates with experience of; Enquiry Advisor, student Support Coordinator, Learning Support, Support Assistant, Learning Support Worker, LSA, Learning Guidance Advisor, LSW, Learning Support Assistant, Student Support, Learning Advisor, Learner Support, Guidance Advisor, Support Worker, Learning Assistant will be considered for this role.