Supplier Manager

Overall purpose of role

To provide effective management of Supplier relationships on behalf of Barclays, this includes:

• Applying all elements of Sourcing and Supplier Management Policy
• Managing all associated risk and compliance activities
• Driving Post contract value
• Stakeholder Management

Key Accountabilities

• Responsible for performing on-going supplier management and assurance activities across a portfolio of medium complexity suppliers to help the bank effectively manage the service performance, cost and risk in its supply chain
• Responsible for ensuring the relationship is optimally managed and supplier management activities are performed in line with all relevant BU/Group policies and standards
• Managing the internal and external stakeholders for your portfolio/supplier in conjunction with other key parties
• Recognised internally as a Subject Matter Expert in Supplier Relationship Development and drives the greatest value out of supplier relationships
• Understands internal stakeholder/customer needs and can effectively communicate requirements to the supply base successfully supporting the alignment of business processes and strategy
• Accountable for the strategic alignment of Barclays and managed suppliers by establishing common goals and objectives
• Manages the development of Supplier relationships for Barclay's future requirements
• Plans proactively and runs effective performance meetings with the suppliers identifying areas of improvement for both Barclays and supplier
• Where appropriate provide active support across the wider commercial community within the Bank to enable effective team performance
• Provide sourcing teams with support and input to negotiations with suppliers and chosen service providers, where required
• Support and contribute to team building and team dynamics through personally demonstrating ability to be a self-starter and contribution to team outputs
• Works collaboratively with the broader Supplier Management community and leadership to build and leverage different partnership models
• Troubleshoots and improves supplier relationships and relationship development processes/initiatives/partnering models across the business
• Achieves operational excellence by effectively applying knowledge of the Supplier Management strategy and its implementation by planning and managing own workload, including specifying initiatives, scheduling projects and preparing operating plans with a defined area of activity
• Masters sufficiently the key elements of Supplier Management processes, policies and enabling tools/systems
• Manages the collation, analysis and timely reporting of data inputs to support the development and implementation of the Supplier Management strategy
• Develops with the supplier a means of assessing the supplier relationship covering all the key service attributes required for effective service delivery

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Person Specification

Experience required:

• Previous experience in Supplier Management and fluency at explaining it to any audience at any moment
• Strong track record of delivering post contract value from suppliers
• Track record in improving Supplier Management in a services related organisation
• Expert in a variety of spend areas where dependence on effective Supplier Management are strongest
• Leadership experience with ability to demonstrate where to manage to outcomes without direct line accountability

Skills and Knowledge:

• Ability to optimise value in supplier relationships
• Able to effectively apply conceptual thinking into real operational
• Demonstrates clear understanding of the 'big' picture
• Proven stakeholder management skills
• Ability to shape and deliver supplier management strategies

Preferred Qualifications

• Preferably a degree calibre candidate with relevant qualifications

Candidate Profile:

• Supplier management/client management
• Relationship/partnership approach
• Communication/influence/facilitate
• Risk management
• Corporate governance
• Customer/market perspective
• Innovation and change