Communications Officer/Caseworker

£21,140 - £25,850
23 May 2018
20 Jun 2018
Contract Type
Full Time

Communications Officer/Caseworker

Graham Simpson MSP is looking to hire a new team member to support his work.  The successful candidate will require flexibility to work in the Scottish Parliament and in the Central Scotland region.

The position will suit a dynamic individual with a good sense of humour.

The role will include communications and casework.  Some of the duties required include:

  • Dealing with general public enquiries
  • Dealing with casework effectively and efficiently and investigating and responding to issues raised through correspondence, telephone calls, emails and surgeries
  • Maintaining an electronic and manual filing system. Associating previous papers with current correspondence and extracting document on request
  • Conducting basic research and surveys
  • Maintaining the casework tracking system and ensuring it’s up to date
  • Typing of correspondence and reports as required
  • Arranging and advertising of surgeries
  • Administrative work as directed
  • Liaising effectively with all sections of the media including political and specialist journalists, editors and other spokespeople for external organisations
  • Establishing a broad range of contacts within the press, broadcast and online media in order to promote the work of the MSP
  • Producing high quality press briefings, quality speeches, presentations and written materials
  • Working with the MSP to promote his/her parliamentary work nationally and locally
  • Identifying forthcoming events which may provide potential media opportunities
  • Monitoring the media, keeping the MSP briefed and up to date on developments
  • Organising interviews and press conferences on behalf of the MSP and accompany them on request
  • Developing e-communications with constituents and groups campaigning on local issues across the constituency
  • Ensuring compliance with GDPR
  • Using and monitoring social media channels to communicate with all stakeholders
  • Maintaining administrative and information systems, to support communications work in the parliament/constituency
  • Working in a flexible and confidential manner at all times and as part of a team

Essential knowledge and experience

  • Working with the public/customer service
  • UK and/or Scottish political system(s)

Essential skills

  • High attention to detail
  • High quality written work/copywriting
  • Strong interpersonal and communication skills

Desirable knowledge and experience

  • Drafting press releases and working with the media
  • Running social media campaigns
  • Previous casework or advisory role
  • Public sector/parliamentary background
  • Media monitoring
  • Familiar with GDPR
  • Project management

Desirable skills

  • Full driving licence
  • Video editing and digital design
  • Web editing

Salary: dependent on experience, in line with pay scale £21,140 - £25,850.  Part time applicants welcome.

Please send a CV and covering letter to by Friday 29th June.