Head Of Operations - Legal
Are you a forward thinking individual with previous experience in operational management looking for a challenging meaty role for a dynamic fast paced legal firm based in the heart of Liverpool. You will liaise with all areas of the business over multiple offices in and around the city.
You must be educated to degree level or equivalent and will also have an in depth knowledge of the legal industry. In return for this you will have an attractive salary package, Pension, "Me Time" Christmas break and the list goes on!
This company is constantly growing and changing and they are having a really exciting period of expansion and they need an experienced time served Operations manager to continue their drive forward.
Using the businesses operational objectives, you will develop and implement a programme to drive the business forward. You will also oversee the customer focussed departments to ensure that customer satisfaction goals are being met.
You will drive business growth by developing a proactive action plan
Produce and deliver against an agreed plan and budget
Ensure the company has the correct level of skills to grow
Monitor and review processes to ensure the customers receive the best service
Implement measure to provide motivation for employees
Prepare budgets and reports
Implement quality management and regulatory compliance strategies
Review customer reviews and customer related statistics.
If this sounds like your perfect next role, Please send a current CV outlining these skills or apply directly online at /portal/full-register