Brook Street

Claims Advisor

Brook Street
Prescot, Merseyside, England
£16000 - £18000 per annum
23 May 2018
20 Jun 2018
Contract Type
Full Time

Do you want to work for a dynamic and innovative firm that is going through a period of growth? Do you want to work in a company that will invest in your future and training and development? A company that will pay you to have "me time?"

We have immediate vacancies if so! We are looking for claim advisors and administrators who dont mind picking up the phone and speaking to customers following warm leads online. Based in Prescot this firm is looking for the right candidates NOW!!

As a Claim Administrator you are responsible for contacting clients to discuss their claim to explain our process. Your duties could include sending out a sign up pack and ensuring it is returned within a strict time frame. On return you will be responsible for checking all information/documents etc. are included before requesting further information from third parties, and obtaining expert reports before passing over to a claims handler. You will have gained B2C experience in a customer service environment dealing with the public on a day to day basis. Being a good negotiator, it is essential that you work to achieve targets/KPI`s as set by your manager. You will be required to attend briefings/meetings with other team members and build relationships with both internal and external stakeholders. You will have a strong focus on meeting and exceeding company expectations and have a high drive for continuous improvement and delivering an exceptional customer experience.

If this is something that may interest you please send a current CV


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