HR Generalist / HR Administrator

Job Title: HR Generalist

Location: London, E8 4ED

Salary: £35,000 annual depending on experience

Job Type: Full Time, Permanent, Immediate start.

Role Overview:

The Company has been providing personalized quality IT support to businesses, charities and non-profit organizations in London and the South East since 1999. Due to constant growth and a current upscale they have an exciting position available for a dynamic, standalone part time HR Generalist at their brand new designer office in East London.

The Company's mission is to go above and beyond the expectations of the clients and the industry. They are looking for someone to represent this and maintain a company culture that helps achieve our vision.

The HR Generalist would help to define and maintain the Company culture, represent their values at every opportunity, support the non-negotiables and ensure stakeholders at every level are held accountable.

Being the HR Generalist is a key role in the future expansion of the Company.

The position holder will provide daily support both to staff and management in almost any issues arising; should be an outgoing, helpful person who is able to build rapport quickly and gain trust of employees in order a better understanding of their needs and general welfare at the company and should have a strong desire to provide a pleasant work place and a work-life balance for employees. In addition, the successful candidate will have to have a commercial approach to HR, with the ability to deliver personal development, improved productivity and keeping company goals and targets in mind.

This is a demanding role, requiring complex interpersonal and HR management skills while it is also being challenging and very rewarding.

Responsibilities:

• All HR functions (from Recruiting to Exit interview), a day-to-day HR support, timely and accurate advice to managers and employees in a smooth and friendly manner.
• Organise appraisals with each team member and head of department (HOD). Ensure that both parties understand the others standing point. Follow up and action plan in order to make employees feel heard and appreciated.
• Review team member timekeeping and manners, inspire for outstanding attendance, data accuracy and customer service levels. Be a role model. Inspire.
• Organise all training using both internal and external resources
• Focus on keeping employees long term and help them in their personal development
• Ensure an open policy to all members of current staff or leavers, and find ways to make them feel easy to discuss more sensitive issues.
• Calendarise all probation reviews and pass feedback to managing partners.
• Undertake daily office management (data entry, filing etc) and people management tasks where necessary
• Ensure compliance with any legislative changes, identify the issues and implications these might have on the company and/or employees. Protect the company and company image at all times and motivate co-workers to do so.
• Measure employee satisfaction and identify areas that require improvement.
• Create and implement new procedures and systems if needed to achieve long term business plans and a smooth operation of HR.
• Be highly visible in the business. Ensure that there are a rolling series of job chats, team member health checks and HOD meetings to best direct workplace culture.
• The ability to influence and build effective working relationships across the business.
• The ability to work autonomously and manage own workload.
• Excellent attention to detail and ability to maintain high standards in all situations
• Liaise with HODs/Directors to ensure all current job descriptions are applicable and relevant
• Organise and promote all team events, be actively present on most company events.
• Liaise with marketing team on all recruitment adverts
• Be responsible for the company handbook
• Ensure that all team members are aware of company protocol and their rights.
• Direct the company Health & Safety agenda and complete all internal risk assessments

To be successful on this role you will have:

• Proven experience in HR operation, at least 2-3 years
• BSC degree or any Qualification in Human Resources is advantageous, but not essential
• HR generalist experience in a service provider industry is highly advantageous
• Experience in writing company policy, contracts, official letters, handbooks and creating any HR documents from scratch
• People management skills
• Excellent communication skills both written and verbal
• Meticulous attention to detail
• Excellent computer skills (Word, Excel, Ppt)
• Excellent memory and keeping track of small tasks/diary invites/data entry/etc.
• Strong understanding of employment law
• The ability to influence and build effective working relationships across the business.
• The ability to work autonomously and manage own workload.
• Excellent attention to detail and ability to maintain high standards in all situations
• Result driven and motivated

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: HR Assistant, Human Resources Assistant, Human Resources Executive, Human Resources Administrator, HR Advisor, Human Resources Advisor, HR Generalist, HR Officer, HR Admin, Recruitment Assistant may also be considered for this role.