House Porter

Role Title: House Porter

Purpose of Role: Preparation of various function rooms to include moving light and heavy equipment to the area required. Setting up all audio visual equipment.

Reports to: Duty Manager on each corresponding shift. Other Managers or Staff may also give you tasks to do.

Location: Moor Park Golf Club, Rickmansworth

Main Duties:

Setting up and clearing of rooms for various functions

Moving of packages and equipment, both light and heavy whilst observing the manual handling directives

Correct use of audio visual equipment

Emptying and cleaning of bottle skips

Control of waste generated by the days business

Maintaining tidiness of all store rooms

Polishing glasses and folding napkins

Cleaning coffee machine and glass washer

Lighting fire in Terrace Bar

Assistance with the service of food and beverages as required

The above listed items are the main duties you will perform. You will be asked to assist other departments during busy periods.

Training and Development

Identify and, with your line manager, action your training and development needs

Maintain your knowledge of Company systems and processes.

Relationships

Promote good relationships with all other employees/teams within the Company

Establish and maintain excellent relations with members and clients of Moor Park Golf Club

Support and promote a pleasant and trust worthy working environment

• Offer guidance and support to temporary and casual staff members as required

General

Communicate fully any situation that may affect the ability of you or your team to fulfil your role

Listen to and relay customer feedback

Maintain high standards in terms of personal appearance conduct and respect of Company property

Maintain excellent customer relationships at all times

Qualifications and experience required for this role:

English & Maths Grade A-C or equivalent

Good communication & organisational skills

Level 2- Food Safety and Hygiene for Catering(Or equivalent, preferred but not essential)

Ability to work alone or as part of a team

Understanding requirements of COSHH

This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process and we would aim to reach agreement to the changes.