Customer Service Administrator
Are you organised?
Do you enjoy talking to people?
You will be answering customer/ client queries and processing bookings.
Advising of estimated delivery dates/chasing late deliveries.
Dealing with ad hoc queries, amendments and customer complaints.
Monitor and progress vehicles through various internal departments.
To ensure proactive communication is maintained throughout the vehicle fleet and booking process.
Liaising with and maintaining a professional point of contact with the Client.
Be a service advocate and maintain a positive and professional nature at all times.
If this sounds like you please call Holly on 01865 722571 now!