Case Officers

Case Officers

£22,686 - £24,174 + generous pension scheme  

Bootle – Liverpool

Work at the Charity Commission and you’ll make a difference every day. To the 167,000 charities of all shapes and sizes that we regulate across England and Wales. To the trustees we partner with and advise. And to the people and causes that benefit from the £10bn generously donated each year by the public.

About the role

You’ll join us in one of three different teams: Registration, Charity Services or Regulatory Compliance. But as we’re building a flexible workforce that can ultimately work across all of these areas, you can expect plenty of variety and the chance to build a deep understanding of every aspect of our work.

You might start out helping new charities with the registration process, making sure they follow the right processes and comply with regulations. You could be liaising with existing charities to help them operate more efficiently. Or you might find yourself investigating apparent misconduct, mismanagement and abuse in charities – anything from fraud to money laundering and safeguarding issues.

Whatever your initial responsibilities though, you’ll have your own portfolio of cases. You will use your investigative and analytical skills to the full. You’ll spot issues, assess risks and escalate anything you think needs further investigation. At the same time, you’ll keep cases progressing and deliver an excellent customer-focused service.

About you

Excited by the challenge of a role that offers endless variety and hungry for a chance to develop your career, you’ll be good at expressing yourself clearly, both in person and on paper. You’ll have no problem helping charities understand what needs to happen next. And, of course, you’ll be someone who can work independently while also supporting, listening to and collaborating with others.

You’ll already have proved you can analyse evidence and make sound decisions. We’ll help you to become well-versed in the work of regulators, giving you all the support you need to understand the end-to-end case management lifecycle and ‘risk’. If you’re also up to speed with charity regulations and appreciate the range of difficulties charities might face, so much the better.

About the Charity Commission

We help charities working in every community and across the world to meet their legal requirements and give the public confidence that their money is put to good use. It’s a huge responsibility – and one that gives every member of our workforce enormous influence and impact. Now, as the sector comes under increasing scrutiny, so the scope and profile of our work is growing and changing. Fast.

About the rewards

You’ll be starting a career that gives you real responsibility, plenty of variety, challenges and a close-knit team of experts to learn from. This is your chance to make a contribution that really matters and to make an impact in an organisation where your voice will be heard and your hard work noticed. 

As well as a generous Civil Service pension scheme and a flexible, family-friendly environment, you can look forward to other great benefits via our ‘Perkbox’ scheme. These include everything from an interest-free season ticket loan and bicycle loan after two months to free mobile phone insurance and discounts on gym membership, cinema tickets and restaurants.

Closing date: 27^th May 2018