HR Business Partner

HR Business Partner

Purpose of the Position:

• To provide the day to day operational guidance and direction to the CTP directorate and management teams to enable effective people management across all levels.
• To give strategic insight to the people planning process that support longer term plans to recruit, retain and develop enthusiastic team members committed to supplying excellent levels of client support.
• Be an effective communicator and build relationships at all levels to enable the support, advice and challenge of people practices within the business.

Results Areas

1.Drive the delivery of HR strategic initiatives

• To maintain and further develop knowledge of the Utilities Supply Management sector and the changing business environment.
• Work closely with and provide appropriate challenge to the management team to be a key contributor of the business's decision-making process.
• Project manage organisation changes resulting from strategic initiatives.
• With Managers, initiate relevant people development and contingency plans that drive and support the delivery of core business objectives.

2.Provide proactive operational support to the Management team

• Work with the Management team to critically assess levels of resource. Provide advice and support on all recruitment issues.
• Work to enhance the Management capability on all management issues including employee development, absence management, and employee relations issues.
• Manage the annual review and appraisal processes.
• Provide expert advice in all areas of HR policy and practice, keeping employment law knowledge current.
• Effectively manage the employee relations workload, ensuring that issues are dealt with in a timely manner and with a pragmatic approach.
• Support line managers through ER conduct and capability casework.
• Support directors and managers with the effective and efficient performance of their employees, identifying and facilitating appropriate interventions through the performance management processes.

3.Support and drive Talent Management

• Identify current and future critical roles and deliver succession planning to accommodate this.
• Critically assess the level of capability and work with the Management teams to support performance management and career discussions across the teams.
• Support Managers to develop their teams, enhancing capability to support client requirements.
• Assess the training needs in the teams to maximise the potential of people and where appropriate organise training programs to meet that need.
• Support employees through organisational change initiatives.

• 4.Fulfil other duties as required:

• Demonstrate a proactive approach to initiating new approaches and activities that support business objective, monitor results and identify future opportunities.
• Identify policy or procedural gaps and take the initiative to resolve anomalies.
• Proactively support and integrate HR objectives into day to day business areas.
• Ensure legal compliance by monitoring and implementing applicable UK and EU employment legislation; conducting investigations; maintaining records; supporting the organisations at employment tribunals if necessary.
• Manage the annual salary review process, advising management on promotion and salaries including conducting benchmarking.

Person Specification

Experience

• Excellent generalist HR experience
• A strong understanding of UK employment law
• Change management experience
• Proven ability in both formal and informal coaching
• University educated (technical discipline desirable)
• Completed a HR graduate scheme - (desirable)
• Experienced in dealing with low level disciplinary/grievances (essential.)
• Previous experience in a professional services type organisation (desirable)

Skills

• Computer literate
• Strong organisational and time management skills
• Team Work
• Excellent written and verbal communication skills
• Drive for results
• Enthusiasm
• Influencing/negotiation skills
• Understanding of business management
• CIPD Qualified minimum of a Level 5 CIPD qualification with at least 2 years' experience.

Competencies

• Clear focus on the achievement of targeted results
• Ability to build effective relationships and gain employee buy-in
• A demonstrated ability to develop and maintain excellent working relationships with internal and external customers
• Able to generate innovative HR solutions
• Good all-round business knowledge
• Business/commercial focus
• The ability to work under pressure and with personnel at all levels
• Tact and the ability to deal with difficult situations
• Comfortable working in both an operational & strategic capacity
• Previous line management experience
• Confidence to work with occasionally challenging stakeholders
• People oriented and results driven
• Proven ability to deal discretely with people issues