Senior Sales Advisor - Call Centre - Competitive Basic Salary
- Recruiter
- Anonymous
- Location
- Milton Keynes
- Salary
- Competitive
- Posted
- 16 May 2018
- Closes
- 11 Jun 2018
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Our client based in Central Milton Keynes are seeking talented sales professionals to join their busy and expanding contact centre.
You will be a highly motivated individual who has the ability and determination to consistently over achieve on targets set. An effective communicator, you will have a proven track-record of combining strong product knowledge with excellent negotiation skills to identify and convert sales opportunities.
What you'll be doing
The primary focus for this role is to work from a high volume of inbound leads that are obtained from a combination of Direct Mail/Websites leads and a third party. Key things you'll be doing will include:
• Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products.
• Utilising skills learnt in training, closing sales using a consultative and confident approach.
• Regularly achieving sales, service and productivity targets.
• Respond to and follow up sales and/ or service enquiries using appropriate methods of communication.
• Ensure workloads are completed and delivered by required deadlines and to the required quality standard working in line with FCA compliance and best practice
• Ensure existing information held is accurate
• Ensure that you maintain an up-to-date knowledge of our products, processes and industry developments.
What we would like you to have
• The ability and determination to consistently over achieve on productivity and targets.
• A creative, dynamic and smart approach to inbound sales
• High level of account management, sales and service ability
• Competent in handling and working through customer objections
• Strong negotiation and persuasion skills
• Proven successful background in a customer focused environment
• Ambition and determination to succeed
• The ability to deal with customers over the telephone in a confident and professional manner
• Ability to work in a team environment
• Ability to adapt to changes within a fast paced working environment
In addition be great if you had
• Previous insurance experience
What's on offer
• Excellent salary
• Fantastic working environment
• Benefits such as free healthy vending machine
• Long terms and stable career
• Full and in-depth product training
• Opportunity for CII training
You will be a highly motivated individual who has the ability and determination to consistently over achieve on targets set. An effective communicator, you will have a proven track-record of combining strong product knowledge with excellent negotiation skills to identify and convert sales opportunities.
What you'll be doing
The primary focus for this role is to work from a high volume of inbound leads that are obtained from a combination of Direct Mail/Websites leads and a third party. Key things you'll be doing will include:
• Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products.
• Utilising skills learnt in training, closing sales using a consultative and confident approach.
• Regularly achieving sales, service and productivity targets.
• Respond to and follow up sales and/ or service enquiries using appropriate methods of communication.
• Ensure workloads are completed and delivered by required deadlines and to the required quality standard working in line with FCA compliance and best practice
• Ensure existing information held is accurate
• Ensure that you maintain an up-to-date knowledge of our products, processes and industry developments.
What we would like you to have
• The ability and determination to consistently over achieve on productivity and targets.
• A creative, dynamic and smart approach to inbound sales
• High level of account management, sales and service ability
• Competent in handling and working through customer objections
• Strong negotiation and persuasion skills
• Proven successful background in a customer focused environment
• Ambition and determination to succeed
• The ability to deal with customers over the telephone in a confident and professional manner
• Ability to work in a team environment
• Ability to adapt to changes within a fast paced working environment
In addition be great if you had
• Previous insurance experience
What's on offer
• Excellent salary
• Fantastic working environment
• Benefits such as free healthy vending machine
• Long terms and stable career
• Full and in-depth product training
• Opportunity for CII training