Customer Technical Consultant

Recruiter
Node 4 Ltd
Location
Derby, Derbyshire
Salary
£Competitive Plus Benefits
Posted
16 May 2018
Closes
13 Jun 2018
Ref
UGAAC1306/JAM-GW
Sectors
IT
Contract Type
Permanent
Hours
Full Time

Customer Technical Consultant
Derby, Derbyshire 

About Us: 

Node 4 specialises in providing data centre, cloud, connectivity and voice solutions. Due to continuous growth, we have a brand new opportunity for a Customer Technical Consultant to join our team on Derby. 

Your Role: 

As a Customer Technical Consultant, you will take on this brand new position in our business and join the Managed Services operations which provides technical ownership of specific customers. 

Working alongside a virtual account management team, you will co-ordinate various teams to ensure first class support is delivered. You will take a hands-on approach to technical elements and complex projects. 

Specifically, you will: 

- Identify potential areas of added value for customers 
- Provide technical support in both a pre and post sales capacity 
- Train customers on products and solutions 
- Develop innovative solutions to customer requirements 
- Manage system changes, implement new features and plan for the impact of change 

About You: 

To be considered as a Customer Technical Consultant, you will need: 

- Proven work experience as a Technical Account Manager, or in similar role 
- A solid technical background with hands-on experience in similar environments 
- Experience of VMware and virtualisation technologies 
- A detailed understanding of Microsoft Windows Server Operating System 
- The ability to gasp customers’ needs and suggest timely solutions 
- Excellent verbal and written communication skills 
- Strong analytical and problem-solving skills 

We are eager to hear from you if you have held the role of Technical Account Manager, Technical Engineer, Support Engineer, Technical Support Engineer, Virtualisation Engineer, Pre-Sales Engineer, or Implementation Engineer. 

Your Rewards: 

- Competitive salary 
- Private Healthcare 
- Free Broadband 
- Pension 
- Childcare Vouchers 
- Cycle to Work Scheme 
- Flexible Working 
- Free Beverages 
- Exceptional training and development opportunities 
- The chance to increase your skills in internal and external training courses 
- A friendly, fast-paced environment to work in 
- All the support you require to succeed 
- A relaxed dress-down policy with branded polo shirts included 

Webrecruit and Node 4 are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

To apply for the role of Customer Technical Consultant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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