Customer Service Advisor

Location
Tunbridge Wells, Kent
Salary
£17,840 p.a. (pro rata for part-time)
Posted
15 May 2018
Closes
24 May 2018
Ref
CSA153
Contract Type
Contract

Customer Service Advisors x2

Tunbridge Wells

Salary: £17,840 p.a. (pro rata for part-time)

1 x Full-time position - 37 hours per week

1 x Part-time position – 20 hours per week

Both roles offered on 1 year fixed term contract

Housingrecruit.com is currently advertising for a two Customer Service Advisors on behalf of our client, a leading social housing provider based in Tunbridge Wells.

This is an exciting opportunity for a 2 Customer Service Advisor’s to join a friendly and supportive team.  Working in a busy environment, you will be the first point of contact for customers. Responsibilities include taking telephone calls, responding to emails and ensuring customer satisfaction in line with the organisation's service strategy.

A strong customer service background and excellent communication skills are essential. A knowledge of social housing would be beneficial.

In addition to a competitive salary, the Group offers generous benefits including:

  • 5 weeks holiday rising to 6 weeks (pro rata for part-time and fixed-term employees)
  • Staff Discounts with selected local shops
  • Pension – up to 8% employer contribution

Who They are:

Our client is an award-winning provider of affordable housing working in Kent and Sussex. They are committed to delivering excellent customer service, where the views and needs of residents are at the heart of everything we do. They are accredited by Investors in People which demonstrates their commitment to managing, leading and developing staff and by the Institute of Customer Service for the quality of their service provision.

Closing Date: 24th May 2018 (12.00 noon)

Interviews will be held at their Tunbridge Wells Office during week commencing:  4 June 2018

How to apply:

For more information about the role or to complete the application process, please click the apply button to go to the recruiter’s website. 

Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.