Hotel Receptionist

Job Title: Mission Control Crew – (Receptionist)

Salary: £18,000

Hours: 40hpwWorking 5 days out of 7 per week, Shift work.

Our client, YOTEL is a tale of three brands that operate in different sectors - with one found in city centres, another ‘lighter’ version of the brand specifically designed for inside airport terminals and YOTELPAD as the company’s newest brand, with five properties under construction.

Because of our client’s rapid growth, the company is always looking for great and enthusiastic people to join the team. Due to this, our client is currently looking for the right candidate to join their Mission Control Crew – for their hotel at Gatwick Airport.

The Mission Control crew act as a multi-tasking, guest facing team that deal with anything the guests might need to have a first-class experience. Mission Control is the hub of all activity at our client’s hotels and the equivalent of a traditional hotel’s reception - but so much more!

What we’re looking for:

• You have a passion for providing good customer service.
• You want to make a difference to the guest experience.
• You have a natural talent to make our guests feel like they are travelling first class.
• You like to take responsibility and dare to make decisions.
• You have good empathy and can understand the guest's needs.
• You can handle problems professionally and proactively.
• You have excellent communication skills and are able to adapt your communication style.
• You are a real team player, have a positive / enthusiastic attitude and perform well under pressure. 
• You are motivated to achieve results.
• You are flexible.
• You have good organizational skills.
• You have a good level of IT proficiency.

If you feel you’re the ideal candidate and want to be part of the team, then send in your CV today by clicking the APPLY button below.

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