Service Implementation Manager

This specialist Mental Health & Learning Disability service provider is currently expanding their head office function.

The role is to work as part of the Senior Management team in order to provide support to Service Managers with expertise in project management and the ability to work around the country where new developments within the organisation are taking place.

To support Managing Director in leading projects that involve the development or reconfiguration of existing services.

Working alongside with the Area Manager to contribute to the identifying, developing and issuing of new procedures, guidance and policies relating the successful delivery and continuous improvement of services in meeting quality standards.

1. To undertake and co-ordinate key tasks relating to the establishment of new services including for example risk assessments, staff recruitment, support planning and other relevant assessments.

2. Represent the organisation at contract or project meetings to report and update commissioners on the progress of the project.

3. Provide support to the Area Manager in conducting disciplinary investigations, and attending presentations in liaison with the Managing Director.

4. Quality Auditing of services & carrying out spot checks

5. Provide regular updates and share advice, guidance and practice to both development and operations teams on local authority commissioning practice and project implementation to facilitate ongoing organisational learning and development.

6. To undertake all of the above in relation to development projects that may involve the reconfiguration of existing services or transitional projects.

7. To prepare appropriate documentation, procedures, policies as directed by your line manager.

8. To assist the Area Manager in ensuring that iBC Health Care Policies and Procedures, CQC standards and Health and Safety requirements are adhered to

9. To record and communicate to others the wishes and needs of service users where appropriate. Facilitate the service users in decision making, promoting choice and involvement

10. To provide On-Call support and assistance when required on the management on-call roster