Customer Service Advisor
- Recruiter
- Games Workshop Limited
- Location
- Nottingham, Nottinghamshire
- Salary
- Competitive
- Posted
- 14 May 2018
- Closes
- 21 May 2018
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service Advisor (French Speaker) : Nottingham, UK
About the Job
Do you want to be part of a continental European customer service team that is focussed on supporting our customers?
Are you excited by the opportunity to ensure that +300 of our own retail stores, +2500 independent trade customers and 500,000 hobbyists across all of Europe receive great customer service?
We are looking for a fluent French (and English) speaker who, when faced with a customer issue is able to appropriately resolve the issue. The key elements of the role will be to resolve all customer queries as efficiently and effectively as possible. You will also be expected to play a role in improving the efficiency and effectiveness of our customer support systems and processes.
What makes this job difficult is that you will be expected to consistently deliver high levels of customer service at all times no matter how demanding the workload.
Working at Games Workshop
At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work.
Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills or experience.
Other Essential Information
Closing date: Applications must be received by midnight, UK time, on Sunday 20th May 2018
Language ability: Fluency in French plus a high level of English is essential for this job.