Senior Account Manager - Digital Marketing Campaigns & Services

Recruiter
John Ross Associates
Location
Exeter
Salary
Competitive
Posted
12 May 2018
Closes
22 May 2018
Contract Type
Permanent
Hours
Full Time

Senior Account Manager - Digital Marketing Campaigns & Services

Our client is a privately owned vibrant, digital, data and marketing agency in the South West looking to recruit an experienced Account Manager or Client Services Executive with experience in the digital and marketing arena.

Digital Account Managers / Digital Project Managers or Account Managers / Client Services Executives with a relation to IT / Digital Services will have a significant advantage.

Role

The purpose of this role is to proactively own and manage the day-to-day delivery of external and internal client requirements and jobs through effective planning, scheduling and coordinating.

The role focuses on day to day client and account management for a range of digital campaigns. You will be tasked with acting as a primary point of contact keeping stakeholders fully informed and involved throughout as well as strategically managing and developing accounts against set plans and targets.

The projects will all be centred around email marketing, SMS campaigns, web and software development, online.

Essentials

Experience of workflow, process and account management

An exemplary customer service manner and ability to confidently and articulately discuss client and internal issues by telephone, email and face to face

Excellent client, project and workload management skills

An ability to understand clients' campaign requirements, however complex, and articulate this to stakeholders at all levels of seniority

A positive and flexible attitude with a drive to achieving both personal and business success

Flexibility to work outside of normal hours to meet project deadlines where required

Be highly organised having an ability to multi task, prioritise and manage own time effectively

Excellent communication skills and an ability to manage multiple workflows and resources both internally and with clients in a high pace environment

Proven ability to identify new opportunities, problem solve and present solutions in business critical situations

A persuasive and confident approach

Excellent written and oral communication skills

Outstanding attention to detail

An open, honest and transparent attitude

An understanding of the value of 'team.'

Desirable

Digital campaign management experience

Experience of working within a digital, creative or marketing environment

Please submit your CV direct via this portal with covering note or call the office for further information.