Supported Housing Officer

Job Title: Supported Housing Officer - Hackney Older People
Salary: £22,000 per annum.
Job type: Permanent-Full time-38 Hours
Location: Hackney
Closing Date: 24/5/2018 at 5pm

About us

Outward is a registered charity which provides support and care to vulnerable people across North and East London. Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives. We are currently looking for enthusiastic, creative and committed people to join our staff team at our Older People Services in Hackney providing support to our older customers who have diverse range of support needs.

About the Role

You will carry out a range of duties including; support planning, risk assessing, managing voids/lettings, taking responsibility for reporting repairs and H&S issues and dealing with enquiries from our contractors, our tenants, their families and Care staff.

The successful applicant will have excellent communication and interpersonal skills as they will be expected to provide a high quality customer service to internal and external stakeholders. You must have good IT skills and experience of working with a range of IT packages. You will also have the ability to co-ordinate and manage workloads effectively, and the experience of working with other team members to ensure that team objectives and targets are met. We are particularly keen to recruit someone who can demonstrate a "can-do" attitude, who is happy to multi-task in a busy environment.

About you

If you feel you can bring a fresh approach, some new ideas and a commitment to supporting vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals then we want to hear from you.

Qualification/Skills

* Ability to build and maintain positive relationships with a range of internal and external partners.
* Ability to write clear, concise letters and good numeracy.
* Ability to plan and organise own workload and meet deadlines
* Good IT skills

Benefits

We value everything our support workers do for our customers, so we provide a great benefits package:

* Flexible working hours; that will give you the work life balance that is right for you
* Up to 25 days annual leave plus bank holidays (pro rata for part time)
* An occupational sick pay scheme
* Access to our Employee Assistance Programme
* Annual leave purchase scheme
* Travel Loans
* Training and Development opportunities

How to Apply

Please send us your details via 'Apply', and ensure you include a valid email address as you will be sent further instructions.

*Please note we will give preferential consideration to internal employees that are to be re-deployed providing they meet the criteria.

Diversity at Outward

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsidised by Outward

We are committed to equal opportunities and welcome applications from all sections of the community.