HR Advisor

At Ocado we recognise the importance of our people, and the importance of having an effective and efficient HR department to enable us to provide our business and employees with the best possible service.

We are now looking for an HR Advisor to be based in our Hatfield Service Delivery Team where you will provide an extensive range of HR generalist support and advice to the Service Delivery Operations Team.

There will be travel to multi sites involved in this role.

Working alongside the Service Delivery HR Team you will:

Work with other HR Advisors, HR Business Partners and functional specialists (Learning and Development, Recruitment, Engagement, etc.) to ensure consistent implementation of HR policies, procedures and projects across Service Delivery
Work closely with key customers in a partnership capacity; coach and assist line managers to understand and effectively implement HR policies, procedures and best practices
Provide pragmatic, professional expertise and advice on specific topics, e.g. family friendly policies, diversity awareness, performance management and promote equality and diversity as an integral part of the culture of the organisation in line with Ocado's core values
Manage and facilitate transformation in terms of working practices and management style across business areas
Attend and contribute to team meetings both with key customers and within HR; lead and participate in project and working groups on initiatives across both HR and the Service Delivery division
Utilise employee data and trend analysis to educate and work in partnership with line managers on people issues, e.g. absence management, reducing churn
Provide HR support to management in high level disciplinary, grievance and appeal meetings as well as in case of absence; provide performance management expertise and assistance to ensure a high quality workforce who enhance brand reputation
Interpret and advise on relevant current employment legislation and advise on risk and mitigation regarding employment law
In conjunction with the Health and Safety stream and Line Management, ensure that there are safe working systems, procedures and policies in place at all relevant locations

Essential Requirements

Proven track record of working as an HR Advisor within a busy HR Team (CIPD qualifications beneficial but not essential)
Strong Employee Relations knowledge and experience
Relationship management and people management skills
Problem solving and analytical capability
Ability to interpret numerical data in consideration of business priorities
Good organisation and delegation skills
Proven ability to prioritise, meet deadlines and make best use of limited resources
Effective networking, mediation and negotiation skills; able to listen to and persuade others based on sound logic
Able to influence effectively and build constructive working relationships across the company
Experience of conflict resolution
Good presentation skills
Current driving licence (no more than 3 points) and able to undertake occasional visits to sites thoughout the South East of England.

Benefits

Pension
Life Assurance
Private Medical Insurance
Employee Assistance Programme
Income Protection
23 days holiday, increasing to 25 with 3 years' service
15% Ocado discount

Equal Opportunity Employer

Ocado is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

Please note that due to the high volume of applications we will be in contact with shortlisted candidates only. If you have not heard from us within 4 weeks, please assume your application has been unsuccessful on this occasion.

Due to the fast-paced nature of Ocado's business our vacancy close dates may be subject to change