Recoveries Coordinator / Credit Controller / Debt Recovery

Job Title: Recoveries Coordinator

Location: Leeds

Salary: Circa £26,000 per annum dependant on experience + Amazing benefits including family BUPA, flexi pot, 25 days holidays, and a contributory pension scheme (this is just a few of the many benefits on offer)

Job Type: Full Time, Permanent

Closing Date: 18th May 2018

The Company is the UK's largest independent invoice finance specialist and a trusted provider of funding solutions to over 7,000 businesses. Through their network of 19 local offices, they handle annual client turnover of £5 billion since 2010, they have advanced more than £26bn to small and medium sized businesses throughout the country.

Formed in 1982, they are a member of the Asset Based Finance Association (ABFA) and support businesses in over 300 industry sectors. Globally, the company has operations in 44 locations, in 14 countries across Europe, the Americas and Asia, supporting more than 9,500 business customers worldwide.

In 2011, 2012, 2014, 2015, 2016, 2017 and 2018 the company was awarded a place in The Sunday Times 100 Best Companies to Work For, ranking 48th in the most recent poll. They are supported by their parent company, a 208-year old business-to-business services group involved in logistics, shipping and ship management, floating accommodation, hydrographic survey and geophysical services, offshore project management, retail and construction equipment hire.

Purpose of the role:

• Working accurately in a busy, demanding financial environment, whilst adhering to stringent deadlines. Ensuring security and profitability of the Company through the thorough review and assessment of a portfolio of current and historic cases to establish the best and most effective course of recovery action, entering into affordable repayment plans where possible or as a last resort commence litigation if there is no contact or a refusal to pay.
• The ultimate goal is to recover debt both quickly and in line with organisational and regulatory standards
• At all times responding in a timely and professional manner. Following all procedures and processes to ensure risks are mitigated and client service is maintained at an outstanding level.

Key Responsibilities and Accountabilities:

• Thoroughly and regularly review a portfolio of current and historic cases to establish the best and most effective course of action in line with existing procedures.
• Working an active diary of clients in arrears ensuring an excellent collection rate is achieved whilst maintaining professional standards
• Ensuring that all relevant and important information is recorded within the appropriate client files. Also updating in house systems. Ensuring that the files and data is at the required standard to achieve successful audits.
• Negotiate with debtors and third parties to maximise recovery for the Company whilst complying with all regulatory standards
• Provide an efficient and effective debt recovery litigation process from the commencement of proceedings through to obtaining judgment and then using all methods of further enforcement
• Where required provide assistance to the in house collections team ensuring all policies and procedures are followed whilst keeping default and bad debt to a minimum
• Liaising with the company's lawyers to ensure their exposures are limited where possible
• Identify and escalate possible risks or opportunities associated with their portfolio to the Collections Manager and/or Managing Director ensuring all problem cases are briefed and suitable plans are in place to minimise Company losses
• Involvement with STARS activities ensuring a commitment to business growth across all areas of BFS
• Any other duties or projects commensurate with the level of responsibility of this role, for which the role holder has the necessary experience and/or training including project or research work assignments

Key Skills:

Essential knowledge and experience

• Customer Service experience
• Commercial risk awareness within a financial environment
• Used to high volume calls & comfortable on the phone
• Exceptionally high standards with meticulous attention to detail.
• Previous experience must include knowledge of the legal process and debt handling pre and post- litigation

Desirable knowledge/experience

• Asset Based finance experience

Please click on the APPLY button and CHECK YOUR EMAILS for the link to the Company's careers page.

Candidates with relevant experience or job titles of; Debt Recovery Coordinator, Payment Processing, Debt Recovery Manager, Accounts Receivable, Credit Control, Credit Controller, Finance Clerk, Debt Recovery Specialist, Finance Administrator, Finance Supervisor, Accounts Assistant, Accounts Officer, Finance Officer, Finance Controller, Financial Controller, Financial Supervisor, Accounts Supervisor may also be considered for this role.