Onboarding Co-Ordinator

04 May 2018
30 May 2018
Human Resources
Contract Type
Full Time
Becoming an 'Onboarding Co-Ordinator' with HR Solutions:

Full-time/Permanent: Monday to Friday/ 37.5hrs per week

We are pleased to announce that we are looking for a confident, organised individual with a background in Recruitment, Onboarding or HR to take up the new role of Onboarding Co-Ordinator within our busy HR Service Centre in Edinburgh.

As Onboarding Co-Ordinator, you will manage the new hire process from start to finish, ensuring a smooth and professional transition into the business. The ability to build strong relationships quickly is essential for this role.

What you will do:


Be the first point of contact for candidate and business unit enquiries

Collaborate with stakeholders across the business, quickly building strong relationships so that you can effectively influence and guide hiring managers though the onboarding process

Communicate effectively with stakeholders by leading client calls, keeping in regular contact to ensure that the onboarding programme is on track, and acting if any problems arise

Effectively manage email inboxes and ensuring all tasks are completed within SLA

Ensure that activities of the team are accurately documented in administration guides and checklists

Actively participate in regular client conference calls

Operate as an effective team member, assisting others and providing training where required

Identify any potential issues and problems and escalating to the Team Leader as they arise

Your skills & experience will include:


A background in Recruitment, Onboarding, or HR is essential

Ability to communicate effectively with clear and concise language verbally and with written correspondence

Proven track record of providing quality customer service in a similar environment

Previous experience working in an administrative environment

Demonstrated ability with computer skills including intermediate knowledge of Word, Excel, Adobe Acrobat and Outlook

Strong organisational skills with the ability to prioritise own workload, deal with conflicting priorities and work with the team to achieve collective goals

Ability to respond to a high volume of queries, ensuring accuracy and attention to detail

Desirable Experience / Advantageous


Previous experience using Taleo and Workday/ Previous experience completing HR Administrative tasks /Previous exposure to an HR Service Centre environment

About HR Solutions

Capita HR Solutions helps employers to maximise the performance of their HR functions from core transactional services, through to complete organisational transformation. We meet the HR service needs of our clients by listening to the challenges they face and working with them to create an approach that suits their business, culture and people. From simple transactional services through to organisational transformation, we use a flexible approach to maximise the performance of HR functions and drive greater efficiency for businesses. Join us here and you'll be transforming HR operations around the country.

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day's holiday (rising to 27 with LOS), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact for guidance.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check

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