Sales Administrator

Sales Administrator

Permanent

Loughborough

£17500

An effective and proactive sales administrator working in a small team providing support to senior managers within the sales and customer service department

Role profile:      

• To provide a professional and business-like service to existing and potential customers
• To efficiently deal with customer enquiries, queries and complaints
• Processing orders, and ensuring delivery times are met
• Produce information re products to send to clients
• Raising returns, collections and credits
• Key Account and sales force administration
• Database management and preparation of correspondence
• Updating prices on the trade and web users

Person profile:

• Must have lots of initiative and enjoy administration and customer service
• Confident person who has the ability to build  long term customer relationships at all levels
• Excellent telephone manner and Microsoft office skills
• Hands on approach to work

Essential criteria:

• Excellent numeracy, written and oral communication skills
• Good knowledge of ICT skills including Microsoft Word, Excel and email

Desired criteria:

• Own transport