Part Time Customer Care Advisor

Recruiter
Hiring People
Location
Tamworth
Salary
Market related
Posted
04 May 2018
Closes
01 Jun 2018
Ref
SSTPTCCA
Contact
Hiring People
Contract Type
Permanent
Hours
Part Time

Part Time Customer Care Advisor 


The World's leading construction connector manufacturer, are currently looking to recruit a Part-Time Customer Care Advisor to join their Customer Care team.

As a Part Time Customer Care Advisor your working hours would be as follows:-

Monday-Thursday 9:30-3:00 and Friday 9:30-1:00.   

Experience/qualifications

  • Genuine passion and experience in providing the highest level of customer service
  • Previous order entry experience is essential.
  • SAP experience would be advantageous but not essential.
  • Able to use multiple systems and multi-task in a fast paced environment and work effectively and remain calm under pressure.
  • Can demonstrate excellent communication and interpersonal skills and good Excel, Word and Outlook skills

Responsibilities

  • To input sales orders received either by phone, fax or via the Area Sales Managers for the relevant territories.
  • To handle a large volume of calls whilst delivering excellent customer service.
  • Provide basic technical support for customer’s enquiries.
  • To promptly resolve customer delivery enquiries this will include liaison with the courier or warehouse where necessary.
  • To deal with customer orders and end user enquiries promptly and ensure appropriate action is taken.

About the Company 

"For the last 60 years, Simpson Strong-Tie has focused on creating structural products that help people build safer and stronger homes and buildings.  Considered a leader in structural systems research, testing and innovation, Simpson Strong-Tie is one of the largest suppliers of structural building products in the world. 

At Simpson Strong-tie we value the individual, and the creativity that individuals can bring to the workplace.  You join this company for a career, not a job!"

How to apply

If you would like to be considered for this opportunity please apply using the link provided and the Hiring Company will be in direct contact.

This advert is being managed by Partners of Research Ltd. trading as Hiring People. Your details will be passed onto our client. In some cases, where our client is acting on behalf of another employer, your details will also be passed onto them. We expect our clients to hold your data in a responsible fashion, but ultimately have no control. Partners of Research Ltd and/or our client may contact you confirming receipt of your application. Your data will be located on servers both within and outside the EU.

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