Assistant Store Manager

My client is a national Self Storage company with branches all over the UK, they are one of the top 100 employers which shows how much they take care of their employee's.

This role is based in the North Finchley branch, you will be occasionally required to go down to the East Finchley branch which is located 2 minutes away.

MAIN AIM: To assist the Manager in taking a customer focused and commercial approach to the running of the store with the aim of maximising turnover and profitability.

RESPONSIBILITIES:

• Organises work and makes decisions, providing advice and support to others and setting and reviewing tasks, to ensure business objectives are achieved.

• Maintains a positive approach, demonstrating flexibility and initiative and encouraging others to achieve the same.

• Understands role and responsibilities, working alongside and developing others and recognising individual and team success.

• Maximises sales at every opportunity through promoting the products and services available and ensuring consistency of performance throughout the team.

• Consistently exceeds customer expectations and encourages and supports others to improve standards of service within the store.

• Demonstrates an awareness of competitor activity, actively supporting the promotion of the store and proposing suggestions and encouraging ideas from others.

• Maintains the cleanliness and presentation of the store, conducting regular maintenance checks and complying with Health and Safety and Security procedures, ensuring support and commitment from others.

• Accurately completes store administration, assisting with weekly and monthly tasks and ensuring all Company standards are consistently achieved.

• Gives guidance and support to assist in the development of others, providing feedback on performance and ensuring individual praise and encouragement.

• Continually reviews own performance and requests feedback, whilst seeking opportunities to take on new learning.

Benefits: Birthday off, pension and share saver scheme after 6 months and quartely bonus around 2-3 % of annual salary.

Customer Satisfaction Reviews: ("Wow's") X 10 = £100