Branch Manager - Hire Company

To manage the day to day running of the hire hub. You will be responsible for the smooth running of the business and ensuring all Hire, Customer Service and Budgeted targets are met or exceeded

The daily roles and responsibilities of a Hub Manager include but are not limited to:

* Manages and monitors staff to ensure all activities are completed to the correct standard.
* Motivates staff to achieve goals, maintaining morale within the branch.
* Trains staff on equipment, processes and procedures.
* Works with HR to recruit appropriate individuals, following all procedures.
* Develops relationships with other branches, supporting them as appropriate.
* Builds and maintains relationships with customers.
* Develops new opportunities and business.
* Ensures customer needs are fulfilled and customer satisfaction is achieved.
* Takes responsibility for resolving issues with customers.
* Aware of financial indicators of performance and works towards increasing profitability via cost control.
* Achieves objectives and financial requirements such as profitability targets.
* Takes responsibility for all aspects of the management of the branch such as facilities, security, transport and equipment.
* Checks quality of all equipment.
* Cashing up and banking.
* Ensures stock takes are completed and stock levels meet customer needs.
* Ensures compliance with policies and procedures.
* Works closely with the health and safety department to safeguard our staff, customers and third parties.