Operations Co-Ordinator

22000.00 - 24000.00 GBP Annual
01 May 2018
22 May 2018
Contract Type
Full Time
Are you an experienced Operations Co-Ordinator/Office Co-Ordinator?

I am recruiting for a fast growing privately owned business in Tamworth who are looking for an ambitious, hardworking individual who is experienced in Office Co-ordination/Office Management to join their winning team.
This is an excellent opportunity for someone who drives to deliver exceptional customer service and possesses exceptional office administration skills.

The successful candidate must have office administration experience at a minimum of 4 years and have intermediate to advanced IT skills on the Microsoft packages.

This is a demanding role, where the workload is substantial, but exciting. The business is forecasted to have huge growth over the next few years. You will be part of the sales administration team, supporting the Sales Executives and Sales Managers, but also working with the Operations Team and acting as a conduit between the two to ensure orders received are able to be delivered on time.

Must be:
Confident, well organised, computer literate, have great attention to detail and be able to provide excellent customer service.

Key Responsibilities -

1. To support the sales team in all administration duties
2. Using exceptional customer service skills to help customers, track orders, deal with return or order queries
3. Be the first point of call to answering the telephone for direction from the customer
4. Liaising with courier companies in chasing parcels and following through with selected deliveries
5. Play a role in our after sales service
6. General admin duties such as filing and using the online scheduling tools
7. To act as a link between the Sales Office and the Operations Team, ensuring clear communication occurs between both.
8. Gathering information from account manager or customer to provide the designers to meet specification requirements
9. Support the Operations team is chasing information and specifications from customers and re scheduling of work through the production via regular daily meetings
10. Play a major role in the daily scheduling of our daily weekly and monthly work through our production lists

This is a family owned business where many staff have grown and developed over the years, and where the culture is very open, positive and inclusive. If you want to part of this business then please let me have your cv

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