Customer Service

Teleperformance – Customer Service Roles – Newry

Your New Career Starts Here!

Do you have a passion for delivering excellent customer service?

Have you always wanted to work for a company that offers progression, rather than ‘just another job’?

If the above relates to you, Teleperformance would love to hear from you!

We are recruiting for Customer Service Advisors based in our Bangor, Newry and Enniskillen offices. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to support some of the world’s leading brands such as Sainsburys, Eon, Student Loans Company, NHS Blood and Transplant and many more.

We’re looking for people who……

• Have the customer at the very heart of everything you do
• Are computer literate and have experience working with a PC
• Show a positive approach and a can-do attitude
• Are able to work within a fast paced, engaging environment
• Are great communicators who listen as well as talk

As a Customer Service Advisor could you……

• Enthusiastically work as part of a high performing contact centre team on behalf of our leading clients
• Consistently put our customers first by actively listening to them, building their trust while understanding their needs
• Deliver a service where empathy and building rapport are central
• Demonstrate good verbal and written communication skills

What we can offer:

• On-going coaching and development and genuine opportunities to develop your career with our management programmes
• Access to a range of learning and development courses to grow and enhance your skills and knowledge
• Competitive Salary Up to £16,744 per annum (up to £8.05 per hour) (dependant on the campaign you work on, part time pro rata)
• 28 days’ holiday inclusive of bank holidays, rising to 30 from year 2
• We have a range of shift patterns to suit different needs
• Full Time Permanent Contracts
• A range of benefits including pension, child care vouchers, recognition schemes and discounts on top retail brands are just a few of the benefits on offer
• Fun! Lots of fun! Social events throughout the year plus charity and community initiatives if you’d like to be involved with too

So, who are we?

Teleperformance UK offer a diverse range of contact centre solutions, consultancy and project work. We operate on a global level and in the UK we are present in over 26 locations with a number of in-sourced sites. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been doing this since 1978 and every year we interact with more than 35% of the world population. Our philosophy is transforming passion into Excellence!

Sounds good? then make your first step to your new career today!!

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