Lifeline Adviser
- Recruiter
- Anonymous
- Location
- Peterborough
- Salary
- GBP17,000 - GBP18,500
- Posted
- 30 Apr 2018
- Closes
- 28 May 2018
- Sectors
- Engineering, Defence
- Contract Type
- Permanent
- Hours
- Full Time
Lifeline Adviser
Peterborough
GBP17,000 - GBP18,500 (per annum) + 16% / 33% Shift Allowance
Permanent, Flexible Part Time - Days &/or Nights
Company Background
Our client is Peterborough's leading Housing Association and largest provider of affordable housing. They are also the city's largest provider of independent living, offering a range of services from the Lifeline emergency alarm through to community care and sheltered housing.
They have ambitious plans over the next ten years and their goal is to deliver more services to the public in Peterborough which deliver positive outcomes.
As a progressive business, they embrace equality and diversity, and aim to be an employer of choice. They look for people who are dedicated, committed, honest and really want to make a difference to their customers and their business.
The Job:
Are you passionate about helping others maintain their independence? If so, this may be the ideal role for you???.
Our client is currently looking to recruit a flexible part time Lifeline Adviser to join their Lifeline Contact Centre team. The role will involve working within a call centre environment responding to a wide variety of incoming alarm calls, ranging from individuals who have fallen due to mobility problems to victims of domestic abuse. Appropriate actions according to the nature of the call must be taken by the Adviser, whilst ensuring the welfare of the vulnerable customers is maintained. You will also be required to make outbound calls and to maintain accurate client records.
Working Pattern:
Please be aware that it is a flexible part time position which means hours will be agreed in advance on an 'as and when' basis. It is the perfect opportunity to work around your family life or other commitments.
The Candidate:
This is a fantastic opportunity for an individual with previous experience of working directly with customers and who has proficient administrative skills whilst competent with Microsoft Office.
The ideal candidate will also possess excellent communication and customer service skills, be an effective team player with a can do attitude.
Additional Information
Due to the nature of the role an enhanced DBS check is required for the successful candidate. You will require a manual driving licence for this role.
Please note appropriate checks will be made with the Disclosure and Barring Service with regards to the successful candidate. Please note this post is exempt from the Rehabilitation of Offenders Act 1974, therefore, you will be asked to declare all convictions irrespective of whether they are spent or unspent, reprimands and final warnings
Peterborough
GBP17,000 - GBP18,500 (per annum) + 16% / 33% Shift Allowance
Permanent, Flexible Part Time - Days &/or Nights
Company Background
Our client is Peterborough's leading Housing Association and largest provider of affordable housing. They are also the city's largest provider of independent living, offering a range of services from the Lifeline emergency alarm through to community care and sheltered housing.
They have ambitious plans over the next ten years and their goal is to deliver more services to the public in Peterborough which deliver positive outcomes.
As a progressive business, they embrace equality and diversity, and aim to be an employer of choice. They look for people who are dedicated, committed, honest and really want to make a difference to their customers and their business.
The Job:
Are you passionate about helping others maintain their independence? If so, this may be the ideal role for you???.
Our client is currently looking to recruit a flexible part time Lifeline Adviser to join their Lifeline Contact Centre team. The role will involve working within a call centre environment responding to a wide variety of incoming alarm calls, ranging from individuals who have fallen due to mobility problems to victims of domestic abuse. Appropriate actions according to the nature of the call must be taken by the Adviser, whilst ensuring the welfare of the vulnerable customers is maintained. You will also be required to make outbound calls and to maintain accurate client records.
Working Pattern:
Please be aware that it is a flexible part time position which means hours will be agreed in advance on an 'as and when' basis. It is the perfect opportunity to work around your family life or other commitments.
The Candidate:
This is a fantastic opportunity for an individual with previous experience of working directly with customers and who has proficient administrative skills whilst competent with Microsoft Office.
The ideal candidate will also possess excellent communication and customer service skills, be an effective team player with a can do attitude.
Additional Information
Due to the nature of the role an enhanced DBS check is required for the successful candidate. You will require a manual driving licence for this role.
Please note appropriate checks will be made with the Disclosure and Barring Service with regards to the successful candidate. Please note this post is exempt from the Rehabilitation of Offenders Act 1974, therefore, you will be asked to declare all convictions irrespective of whether they are spent or unspent, reprimands and final warnings